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THANK YOU FOR ATTENDING THE 40th ANNUAL SYMPOSIUM!

In Person Pre-Conference

November 15, 2021

We are excited to invite you back in person for our pre-conference on Monday, November 15th at the Saint Paul RiverCentre. Can’t make the pre-conference? No problem! Join us for the virtual conference November 16-18th.

As the host of the Symposium, safety of participants and staff is our number one priority. Fusion Learning Partners is continually monitoring the COVID19 situation and will follow direction from the CDC and local authorities to maintain a safe in-person event. All changes or requirements for onsite participation will be communicated to registrants via email. (View COVID Policy)

Virtual Government IT Symposium

November 16 – 18, 2021

Celebrating 40 years, the Government IT Symposium is one of the longest-running & largest government IT events in the nation. We know that government technology is no longer strictly technology-focused but incorporates a broader set of skills. The Government IT Symposium is designed to support your individual and organizational evolution – helping to position you and your agency to deliver on heightened expectations from citizens and policymakers. Join your fellow colleagues for engaging and innovative content that is bound to help you discover new strategies and tactics that Elevate Your Game!

2021 FEATURED SPEAKERS

Governor Tim Walz

Governor Tim Walz

Minnesota’s 41st Governor

Day 1 Special Message: Governor Tim Walz

Tuesday, November 16th

 

Day 1 Keynote:
Seeing From a Different Point of View

Tuesday, November 16th from 9:15 – 10:15am 

Chess is often known as a thinking game. In order to beat your opponent, you must step into their shoes and think about how they would think. In Maurice’s session, he will show you how to transfer the chess move thought process and adapt that same way of thinking into your own business and life. This fascinating session will help get your brain thinking in ways you never expected to use.

Maurice Ashley

Maurice Ashley

First African-American Chess Grandmaster, Analyst, Commentator and Emcee

George S. Hawkins, Esq.

George S. Hawkins, Esq.

Founder and CEO, Moonshot Missions

Day 2 Keynote:
Moonshot: Innovation in Government

Wednesday, November 17th from 9:15 – 10:15am  

Public sector agencies are often known to be “conservative” -not in a political sense, but in a unwillingness to take risks and innovate.  These agencies, conventional wisdom suggests, are hampered by rigid bureaucracies that are hostile to changing layers of standard procedures.  George Hawkins, who transformed the District of Columbia Water and Sewer Authority into DC Water – from an organization resistant to change into an innovative powerhouse – believes that a resistance to change is almost always rooted in understandable principles and practices.  He will suggest a simple and practical seven step process to encourage innovation that is founded on understanding the values of an organization, and using them as a motivator for change within a secure process and structure.  George will lace his presentation with entertaining stories designed to illustrate key points.

Day 3 Featured Speaker:
Asking The Right Question: How Do We Deliver Value Through Minnesota’s Programs and Services

Thursday, November 18th from 12:00 – 1:00pm 

MNIT Commissioner Tarek Tomes and State of Minnesota CIO will be interviewed by Representative Kristin Bahner. Rep. Bahner is a member of the Technology Advisory Committee, which provides advice on how to update and maintain the State of Minnesota’s IT systems. She and Commissioner Tomes will dive into the future of government technology, its ability to open doors and reduce barriers for Minnesotans to access services, and how we are getting there.

Tarek Tomes, CIO

Tarek Tomes, CIO

MNIT Commissioner

SESSION SCHEDULE & RECORDINGS

Did you miss a session during the conference? Session recordings are now available for registered attendees!

Conference Agenda

All times are listed in Central Time Zone.

Join us in-person for the 2021 Government IT Symposium Pre-conference sessions! (View COVID Policy)

  • 9:00am – Noon: Morning Pre-Conference Sessions
  • Noon – 1:00pm: Break for Lunch
  • 1:00pm – 4:00pm: Afternoon Pre-Conference Sessions
  • 3pm - 4:30pm - Speed Networking (MUST be a registered sponsor or exhibitor, additional fees may apply.)

All times are listed in Central Time Zone.

8:30am Virtual Trade Show Opens
9:00am - 9:15am Welcome & Opening Comments
9:15am - 10:15am Opening Keynote with Maurice Ashley
10:15am - 10:30am Break
10:30am – 11:00am Informal Programming
11:00am – 11:15am Break
11:15am – 12:15pm Concurrent Sessions
12:15pm – 1:00pm Lunch Break/Community Forum Discussions
1:00pm – 1:30pm Plenary Session
1:30pm – 1:45pm Break
1:45pm – 2:45pm Concurrent Sessions
2:45pm – 3:00pm Break
3:00pm – 3:30pm Informal Programming
3:30pm – 3:45pm Break
3:45pm – 4:45pm Happy Hour – 40th IT Symposium Trivia
5:00pm Virtual Trade Show Closes

 

All times are listed in Central Time Zone.

8:30am Virtual Trade Show Opens
9:00am - 9:15am Welcome & Opening Comments
9:15am - 10:15am Keynote with George S. Hawkins, Esq.
10:15am - 10:30am Break
10:30am – 11:00am Informal Programming
11:00am – 11:15am Break
11:15am – 12:15pm Concurrent Session
12:15pm – 1:00pm Lunch Break
1:00pm – 1:30pm Plenary Session
1:30pm – 1:45pm Break
1:45pm – 2:45pm Concurrent Sessions
2:45pm – 3:00pm Break
3:00pm – 3:30pm Informal programming
3:30pm – 3:45pm Break
3:45pm – 4:45pm Happy Hour - Networking
5:00pm Virtual Trade Show Closes

All times are listed in Central Time Zone. 

8:30am Virtual Trade Show Opens
9:00am - 9:15am Welcome & Opening Comments
9:15am - 10:15am Concurrent Sessions
10:15am - 10:30am Break
10:30am – 11:30am Concurrent Sessions
11:30am – 12:00pm Break
12:00pm – 1:00pm Tarek Tomes HeadshotMNIT Commissioner Tarek Tomes, CIO - Asking The Right Question: How Do We Deliver Value Through Minnesota’s Programs and Services
1:00pm – 1:30pm Golden GOVIT / Prizes / Closing
2:00pm Virtual Trade Show Closes

Session Time

Session

Morning Pre-Conference Session
(9 AM – 12 PM)
The Dark Arts of Project Management: Influence and Politics
Presenter Joe Perzel
Morning Pre-Conference Session
(9 AM – 12 PM)
Screen Reader Testing: How and Why
Presenter Dave Andrews
Afternoon Pre-Conference Session
(1 PM – 4 PM)
Project Stakeholders: Dealing with Sleeping Giants to Saboteurs
Presenter Joe Perzel
Afternoon Pre-Conference Session
(1 PM – 4 PM)
Purposeful Leadership: Be the Trusted Leader to Connect, Engage, Collaborate
Presenter Patricia Neal

Session Title

Session Description

Reimagining Community Policing through a Digital Platform

Platforms like Google, Amazon, and Lyft have increasingly become an integral part of everyday life. As those platforms continue to grow, so will the expectation that the same level of accessibility and seamlessness be available across all aspects of life. Bringing the ease of consumer technology into law enforcement can power more comprehensive policing efforts that address problems at their source and help agencies nurture positive connections with their communities by providing residents with increased visibility and personalized interactions that fosters increased trust. Migrating processes from a traditional RMS to a robust platform, like Salesforce, can empower community police officers with a tool that allows them to go beyond cursory documentation and address & resolve root problems through case management. Moving towards a platform approach that supports effective problem solving can go a long way in boosting the relationships public safety agencies have with the communities they serve.

Presented by: Sabih Khan, Industry Strategy & GTM Executive, Public Safety & Justice, Salesforce

Everyone needs a little Automation

Automation is an invaluable tool. We use it daily to do a variety of things from building our personal workstations, to setting up all matter of demos, to provisioning workshops for the public. Throughout this session, we will cover multiple examples of enterprise automation.

Presented by: Jason Rist, Solutions Architect, Red Hat, Inc.

Easily Utilize Hybrid Cloud

During this session we will desmonstrate how simple and easy it is to move and scale up your application through multiple clouds using Open Source cloud software.

Presented by: Jason Rist, Solutions Architect, Red Hat, Inc.

Pandemic Response and Cloud Technologies

MNIT partnering with the Minnesota Department of Health (MDH) created over 50+ IT systems and artifacts in support of the COVID-19 pandemic response. Most of these efforts extended various Amazon Web Services (AWS) cloud services for rapid development and implementation of modern, scalable, and robust solutions. An overview of this work will be followed by a facilitated panel discussion with people who developed and used the systems involved in the response. Discussions will focus on how cloud technology has matured and altered the business landscape at MDH; creating technology in an extremely high-pressure environment; and how MNIT & MDH overcame organizational inertia to implement effective solutions. Hear about successes such as: the deployment of 20+ call centers serving thousands of agents, the introduction of Data Lakes and a successful Salesforce implementation. Also hear cautions on: architecting on the fly, rapid system development, financial boom & bust, and how MNIT & MDH attempted to control the resulting chaos.

Presented by: Joseph Pugh, Manager Development, Data and Initiatives, MNIT partnering with the Minnesota Department of Health

Coordinate Care and Deliver Services to Citizens on an Enterprise Platform

Health and human services (HHS), behavioral health and public health agencies are challenged to transform program operations and service delivery to meet the needs of the populations they serve. As agencies move up the human services value curve, they are looking for ways to improve engagement and service, care coordination, reduce costs, and take advantage of innovative solutions that future proof IT investments. Many are considering the benefits of cloud technology and an enterprise platform as they transition off aging legacy systems.

Presented by: Roderick Bremby, Health and Human Services Industry Executive, Salesforce Global Public Sector Digital Transformation Team, Salesforce

Automate Licensing, Permitting Inspections and Grants Management

Complex licensing, permitting, and inspection (LPI) and Grants Management processes have plagued state and local governments for years. Manual workflows, siloed information and one-off solutions make the process time-consuming and cumbersome for public sector employees and residents alike. COVID-19 brought urgency to the need to modernize and virtualize LPI and Grants management, but the temporary fixes adopted during the pandemic need a permanent solution. As communities look to reopen and rebuild, it’s more important than ever to create a strong LPI foundation to maximize government revenue streams as well as build a strong Grants Management foundation to effectively manage increased funding sources and grantees.

Presented by: Geo George, Senior Director – Digital Transformation, Salesforce

Using Human-Centered Design to Elevate the Citizen Experience

State, Federal, and Local government agencies are beginning to see the value of Human-Centered Design (HCD) and are putting it to use across many program areas. HCD brings end users into the room with public servants and other stakeholders to engage in rapid prototyping, testing, and iteration of solutions with the people for whom they are created. Not only can this deep collaboration speed the development and rollout of solutions, it can also mitigate risk and improve service design and delivery. Through this presentation attendees will better understand HCD, benefits us using it and ways it could be implemented at program or project level.

Presented by: Scott Malm, Principal, Deloitte Consulting LLP

Delivering a SaaS cloud-based application in the age of Information Warfare

Through case study presentations, this session will explore SaaS cloud-based applications in the age of Information Warfare. Attendees will leave with an understanding of how to assess cloud-based application vendors, how to incorporate security standards into project planning and the important roles and skillsets needed for cloud-based application projects.

Presented by: Stefanie Horvath, Chief Business Technology Officer, MNIT

Human-centered design for inclusive and empathetic resident services

Residents are seeking a voice to transform how things like health and human services are deployed, American Recovery Plan dollars are applied, and education is upgraded to better mitigate the social and emotional impacts. Human centered design offers a powerful mechanism to bring an outside-in perspective that builds alignment while accelerating progress toward meaningful outcomes. Join IBM as we engage in an interactive discussion about how these practices can not only help envision a future state desirable to your residents, but how they can be used to build on successful practices and capabilities in place today that are essential for demonstrating rapid results. We will talk about the keys that make Enterprise Design Thinking successful, provide examples of the framework in action, and work with participants to develop their own ideas around key priorities for human-centered design. In addition, we will provide participants with the pathways to continue their journey applying this framework to solve complex problems that will provide the foundation for more equitable, inclusive, and empathetic government services.

Presented by: Gorham Palmer, Distinguished Designer, IBM

Effective Dashboard Visual Presentations for Maximum Impact

Dashboarding tools place incredible power in the hands of the business users for dashboard creation. This working session will include a demonstration on how to model and present data for maximum impact and comprehension to internal and external users. This session will demonstrate (using Tableau) how agencies can transcend the typical duplication of excel spreadsheets in these new class of tools to taking advantage of some of their unique abilities that can bring together disparate data elements into rich visualizations that deliver true insights.

Presented by: Michael Krouze, Chief Technology Officer, Charter Solutions Inc.

The Power of “No Go”: Drawing a Line in the Accessibility Sand

It’s important to consider accessibility throughout the entire design and development process for seamless integration into web projects. Join the MNIT@Education team as they share how accessibility was incorporated in a project, from beginning to end. Find out how they worked with an external vendor to make sure best practices were applied during accessibility testing and challenges they encountered.

Presented by: Kim Wee, Webmaster and Digital Accessibility Coordinator, Minnesota IT Services partnering with Education

Working Together: Deaf and Hearing People This presentation is intended to raise awareness of deaf & hard-of-hearing individuals as qualified IT professionals and ease the sometimes awkwardness that arises around discussions about disabilities. It is designed to help attendees develop the sensitivity & skills to communicate effectively with deaf & hard-of-hearing co-workers, enable deaf & hearing colleagues to work together more productively, and assist in fostering a workplace culture of diversity & inclusion. Through interactive activities and specially designed materials, this presentation will create a fun, comfortable, and engaging atmosphere.

Session Title

Session Description

Open Organizations: An Introduction

How can we build government organizations that are more innovative, responsive, and accountable to both internal stakeholders and external constituencies? By making open principles like transparency, collaboration, inclusivity, adaptability, and community the foundation for change. Attendees will explore open organizational culture and design. More specifically, they will learn about the ways principles derived from open source projects and communities can guide successful transformations across the organization—not just in the IT shop.

Presented by: Bryan Behrenshausen, Community Architect, Open Source Program Office, Red Hat

Open Source in Business

Find out how open source software is changing the game. In an industry that promotes the production of business-ready, cost effective software, leveraging open source can mean delivering quicker innovation, reduced time to market, freedom from lock-in, enhanced reliability, lower total cost of ownership, and a host of other benefits. This may require rethinking business models, procurement methods, project management methodologies, total cost of ownership, staffing, management of non-vendor & community relationships, risk assessment, and commercialization.

Presented by: Jim Hall, CEO, Hallmentum

Enabling Digital Transformation with API Led Connectivity

Today government organizations across federal, state, and local face specific challenges and requirements, which uniquely sets them apart from other customers and industries. Many of the systems that they have in place today were built decades ago, before the prevalence of online and mobile applications. But while modernizing infrastructure is important, governments also have to respond to the greater set of expectations from citizens, who are able to consume services at their fingertips via mobile phone or online applications. This requires a more flexible architecture to meet these unique challenges. The session will focus on how API Led integration Strategy is the foundation of a successful Digital Transformation enabling, agility, speed and composable architecture for Public Sector customers.

Presented by: Shad Imam, Director of Solutions Engineering, Public Sector, MuleSoft

IBM i Directions – Hybrid Cloud and More

IBM i is used by businesses everywhere in the world, including Minnesota government. Steve Will, the IBM i Chief Architect, will discuss the current state of the IBM i operating system, the underlying business, and the growing community of IBM i users. He’ll show the IBM i strategy that delivers value to IBM i clients and to IBM, highlight key enhancements which strengthen IBM i’s place in your IT plans, and talk about a roadmap for the platform’s future.

Presented by: Steve Will, Chief Architect IBM i, IBM Corporation

PK-20W (Preschool/Kindergarten through PhD and Workforce) Computer Science & Cybersecurity Initiative

Learn how North Dakota is incorporating technology in education to address the shortage of professionals. Attendees will be able to see the benefit of advancing technology within the public school sector, why cyber curriculum is important and how it benefits industry and economy.

Presented by: Shawn Riley, Chief Information Officer, ND IT Department

Tech Trends 2021: A government perspective

The technologies that enhance our organizations and our lives are more powerful—and more essential—than ever before. Forward-thinking organizations, including governments, understand the technological forces that surround them and look for ways to harness them for the benefit of customers and citizens alike. Through this presentation attendees will have a better understanding of: tech forces shaping how governments serve citizens, how governments are responding to those tech trends and impacts trends have at agency and program levels.

Presented by: Scott Malm, Principal, Deloitte Consulting LLP

Trends in Analytics and AI for Government

Many agencies are looking to AI and analytics to help drive better service delivery. This session looks at leading practices for AI and analytics, and provides considerations for how organizations can align their people, processes, and technologies to get more value out of AI.

Presented by: Scott Malm, Principal, Deloitte Consulting LLP

IBM and the Quantum Decade

For almost 40 years, quantum computing has intrigued and amazed scientists and non-scientists in its future possibility for solving problems that are intractable using classical computing. Over the last five years, IBM has made real quantum computers available on the cloud so that clients, students, and researchers can begin to learn and experiment with this new way of computing. We’ll see what potentials exist in various industries, the state of quantum computing today, and how you can get on the right path to make the earliest use of this rapidly evolving technology. Anyone who is interested in understanding what quantum computing can possibly do for their enterprise missions will not want to miss this session.

Presented by: Gabe Chang, Client Technical Leader, Quantum Ambassador, Federal CTO Architect, IBM Global Business Services

Avoiding AI Bias: How incorporating diversity makes AI better

Artificial intelligence (AI) is based on aggregating data that has a tendency to operate in the realm of the “average.” People with disabilities and other traditionally marginalized groups tend to create rich outlier data sets that in turn can lead to AI that is better at identifying weak signals, arriving at novel approaches, managing the unexpected, and producing guidance that does not bias against outliers & small minorities.
Join MNIT Commissioner Tomes and Dr. Jutta Treviranus in exploring how government IT organizations can use their positions to advocate for the design, development, and implementation of better AI to serve its citizens.

Presented by: Jutta Treviranus, Director and Professor at Inclusive Design Research Centre, Ontario College of Art & Design (OCAD) University

Sherburne County’s Innovative HHS/SSIS Approach for Staff and Citizens with Google

Sherburne County’s HHS Division initiative to modernize and focus on staff and citizen experience led them to switching solution providers to increase efficiency and streamline workflows. Sherburne partnered with Google to easily modernized their seven workflows in a cost-effective manner.

Presented by: Denise Winkler, Strategic Business Executive Health and Human Services, Google Cloud

Controlling building access via Microsoft Power Platform

Hennepin County required additional building access control, for specific staff, during a sensitive trial. Find out how Hennepin IT used Microsoft Power Platform to create a building access app with temporary, increased access control with no additional licensing costs.

Presented by: Jessie Robbins, Power Platform Product Owner, Hennepin County

Session Title

Session Description

City of New Ulm Simplifies IT with Hyper-Converged Infrastructure

HCI is bringing municipal institutions (governments, government agencies, and other public institutions) into a new era of computing and reshaping IT operations that simplifies management, protects sensitive government data, and helps deliver smart, digital services. In this session, learn how agile, reliable infrastructure can replace traditional networks across any agency, any department, or any system, while driving out the high costs of downtime and system administration.

Presented by: Jared Pexa, Lead System Engineer, Scale Computing

Digital Products – Transform with success

Whether you code from space, an island or home, you have one mission and vision- to deliver the solution. In the digital world we live in, we need to go beyond the space of documents and spreadsheets. We have to look at reuse, efficiency and become driven agile. In this session we will discuss how to evolve and build digital products, how to become valued & successful and how to build the next super product.

Presented by: Ram Krishnan, Sr.Principal, Trissential

Product Ownership, Delivery Teams and the Product Roadmap

The contemporary roadmap is designed around the evolution of a product based on prioritized initiatives. Product owners are often charged with conceptualizing the product roadmap for leadership communication and a stabilized delivery of value over time. This session will discuss the product ownership role and interactions on a team. It will clarify the use of a roadmap as a central artifact for product communications.

Presented by: Jeremy Mann, Senior Business Analyst, LogiSolve, LLC

Flexibility in strategic planning to align work to priorities

We’ve learned many things over the last year, including that technology will continue to change at a rapid pace. Linear strategic planning processes that take years to complete and implement no longer match the speed of technology and organization changes. Find out how Hennepin County IT Strategic Planning modified its planning process to be more nimble by utilizing a priority list and strategy backlog to help IT leaders manage resources and strategy progress, while ensuring IT has the flexibility to shift work to the county’s top priorities.

Presented by: Julie Baker, IT Strategic Analyst, Hennepin County

AI powered Automation – start with Robotic Process Automation (RPA)

Robotic process automation (RPA) is often a gateway to introducing automation and gain business benefits at low cost with near-zero risk. RPA is particularly appealing where IT resources and budgets are limited, or for working with back-end applications that lack good APIs and would be difficult to automate without significant change to your systems. But to deploy RPA wisely, it helps to understand the technology’s benefits and limitations, how to expand its evolving capabilities and the value it brings. This discussion will focus on education on how to get started, what process or task are best suited for RPA, common pitfalls and additional capabilities that can be added to RPA to improve efficiency.

Presented by: Rene Brito, Business Automation Public Sector, IBM

Ensuring Employee and Visitor Emergency Communications Through DAS

In this presentation, we’ll explore strategies for using distributed antenna systems (DAS) to ensure adequate connectivity for operations and safety. Specifically, we’ll discuss how DAS can be used to bridge WiFi and cellular macro (outdoor) coverage as well as how institutions are justifying the capital investment from both a safety and employee/visitor/student satisfaction. Using examples, we’ll also dive into specifics associated with quantifying cellular and code-mandated public safety coverage, navigate carrier negotiations, recognize how high-efficiency construction materials impact coverage and what you need to know about 5G.

Presented by: Phil Leaf, Distributed Antenna Solutions Architect, Parallel Technologies

Building Digital Products: Agile Basics

This presentation will share some basic Agile and Scrum context, but will primarily focus on how Agile is often implemented at the management level incorrectly. It will cover specific scenarios that showcase the incorrect Agile mindset and how leadership should address those situations in order to foster better team collaboration, innovation and trust. Building a culture of agility and collaboration is difficult and learning from anti-patterns is a great way to help those that don’t have the Agile mindset understand the right outcomes.

Presented by: Michael Roberts, Director of Customer Engagement, Cprime, Inc.

Screen Reader Testing: How and Why

Through a demonstration of two major Windows screen readers, JAWS and NVDA, we will cover the basics on how to use each one. You will learn the basics of testing a web page or site and the strengths and weaknesses of screen reader testing.

Presented by: David Andrews, Chief Technology Officer, State Services for the Blind

Advancing IT Modernization through Road Mapping

The Minnesota Department of Agriculture (MDA) has begun an initiative to improve processes used to serve customers and constituents to increase effectiveness. Focused on service delivery and user experience, how has MDA positioned itself to deliver a better experience for its stakeholders? Join this session to engage in a conversation about using Business and Technical architecture principles to bring strategic plans alive with an actionable Capabilities RoadMap.

Presented by: TyroneSpratt, Cheif Business Technology Officer, Minnesota It Services

Session Title

Session Description

Lasting Foundations in Empathy & Critical Thinking

After an introduction on how critical thinking and empathy skills work, participants are assigned a character to follow and apply their new knowledge to. In character discussions they examine various perspectives of their character. This is followed by an open discussion of all characters and considerations on how to solve the problem presented in the film.

Presented by: Susan Frost, Owner, Frost Marketing Communications

Leading Through Change

The world changed in 2020. IT leaders stepped up to transition their organizations from in-person to remote. And now as organizations return to an in-person mode, we still experience change. This panel discussion explores the challenges faced by different organizations, and the strategies these IT leaders used to not just address that change, but to lead through it.

Presented by: Jim Hall, CEO, Hallmentum

Recruiting & Retention in a Post-Pandemic World

Employee expectations are changing. LinkedIn studies show that top drivers of employee happiness are learning & growth opportunities, a sense of belonging, and strong organizational values. In a tight labor market, it’s more important than ever for government organizations to create thriving workplace cultures and effectively communicate their employer brand. All while managing new challenges of a hybrid work environment. Learn best practices from LinkedIn on how to attract, engage, and retain top talent in a post-pandemic world.

Presented by: Deanna Grady, Director & Head of North America, Government Sales, LinkedIn

How LinkedIn Learning Can Help Futureproof Your Agency

Find out how LinkedIn Learning and its blend of unique insights, in-demand courses and an engaging platform can help your agency stay current in a rapidly changing world. LinkedIn Learning provides opportunities for all levels of skill and experience at a self-managed pace.

Presented by: Latia Youngfountain, Government Sales Leader – Central Region, LinkedIn

Rock Your Profile

Explore how to create a LinkedIn profile that brings your personal career story to life, whether you’re just starting out, seeking to advance, or making a career change. A LinkedIn profile is unique and shouldn’t be approached exactly like a resume. We’ll cover ways to add media to a profile, methods for showcasing your career accomplishments & aspirations, and specific examples of profile phrases & language that can help inspire your personal story.

Presented by: Sam Steele, Account Director, Talent Solutions, LinkedIn

Managing a Thriving Hybrid Team The pandemic has forever changed how we work. There are now more options to consider, more complexities, and more ambiguity as we navigate supervising employees. As some staff go back to the office full-time, some remain working from home full-time, and many whose work assignments will cross over the two environments, one thing remains certain: you need an engaged and motivated workforce.
This session offers techniques to help you transition into a hybrid environment that will set you and your team members up for success. Whatever the exact circumstances may be in your department or agency, you will leave this session better prepared to lead your team in these unprecedented times.Presented by: Janel Anderson, Speaker / Trainer, Working Conversations, LLC
Mentoring and Inspiring Others

This, practical, hands-on session will inspire those interested in mentoring or being a mentee by providing insight on the various types of mentoring. Attendees will gain skills to conduct their own mentoring initiative and find out about three different mentoring options.

Presented by: Sue Wallace, VP, Alumni Services and Community Engagement, CompTIA

Power at Work

Human relationships are negotiations of power. Everyone has the capacity to improve their relationships by improving their ability to negotiate power effectively. This workshop will examine different types of power, understand their impacts, and learn how to leverage each to improve relationships both personally and professionally.

Presented by: Denise Moreland, Consultant, author, speaker, LifeGuides, LLC

Working Together: Deaf and Hearing People

This presentation is intended to raise awareness of deaf & hard-of-hearing individuals as qualified IT professionals and ease the sometimes awkwardness that arises around discussions about disabilities. It is designed to help attendees develop the sensitivity & skills to communicate effectively with deaf & hard-of-hearing co-workers, enable deaf & hearing colleagues to work together more productively, and assist in fostering a workplace culture of diversity & inclusion. Through interactive activities and specially designed materials, this presentation will create a fun, comfortable, and engaging atmosphere.

Presented by: Donna Lange, Center Director, DeafTEC, Rochester Institute of Technology

Purposeful Leadership: Be the Trusted Leader to Connect, Engage, Collaborate

Explore challenges and opportunities of a rapidly changing world through:

1. Purposeful Leadership: Connect with purpose as a stabilizing force to focus on what matters: your purpose and intent for yourself and those you lead.
2. Trust Leadership Behaviors: Engage with authenticity and heart to be a trusted leader creating positive change.
3. Hybrid Leadership Skills: Collaborate with confidence for committed, aligned action – whether in-person, hybrid or virtually.

Presented by: Patricia Neal, President, Center for Purposeful Leadership

Project Stakeholders: Dealing with Sleeping Giants to Saboteurs

All projects have their promoters and their detractors, people that can either make or break your project or your team. This presentation will give you practical advice on who you need to focus on, show you how to classify where each person sits on the “Interest, Attitude, and Power” axis of your Stakeholder chart and how to improve the attitude and interest of the power players in your world. This presentation will cover the basics & advanced topics through exercises & situational case studies to emphasize key points and help you achieve the best win-win outcome for you, your team & your project.

Presented by: Joe Perzel, Program Manager, Surescripts LLC adn JPerzel Inc.

The Dark Arts of Project Management: Influence and Politics

The successful journey of a project from start to finish is not linear, clean, forecastable or easy. Your interest is to deliver the project on time, on budget with a smile on everyone’s face, but others have conflicting interests. How do you minimize these occurrences and provide the best chance to survive the project intact? This fun presentation will focus on the soft-side of project management, using audience participation and exercises to share the community’s intelligence.

Presented by: Joe Perzel, Program Manager, Surescripts LLC adn JPerzel Inc.

Session Title

Session Description

Techniques to Secure Public Cloud Deployments

Infrastructure as a Service (IaaS) cloud deployments implement new technical security requirements which must be addressed to provide a secure environment. This session will review open-source tools and native cloud services that can be used to assess cloud infrastructure technical risk. It will also present techniques that can be applied to mitigate common cloud vulnerabilities and optimize cloud security. Key cloud providers that will be covered include Amazon Web Services and Microsoft Azure. Examples and lessons learned from the ConvergeOne security practice will be presented.

Presented by: Mike Mahurin, Sr. Solutions Architect, ConvergeOne

Signal Overload and Tool Fatigue

Ever struggle with being short staffed, alert fatigue, dealing with complex configurations and implementations of security solutions to gain the right insights into your environment? At Microsoft, we were operating out of a traditional SOC and felt those pain points too. That’s where we created a unified approach with XDR and SIEM to address our SOC challenges. In this session, come learn about Microsoft’s unified approach to stopping advanced attacks with our XDR and SIEM solutions.

Presented by: Rod Trent, Security CSA, Microsoft

PCI Compliance – Yes, That Includes Governments

The PCI DSS has been around for over 15 years, yet government entities still question how it applies to them and why. During this interactive session we will cover the basics of PCI and walk you through how it applies and what are the potential traps that could effect your compliance.

Presented by: Jeff Hall, senior consultant, wesbey associates llc

Reimagining Access to Services with a Government-to-Citizen Identity Cloud

The COVID-19 pandemic resulted in a massive increase in the number of online citizen identities, credentials, and access points. But even as the pandemic subsides, the immense need for digital identity and secure citizens’ identities shows no signs of subsiding, and securing this “new” digital world becomes exponentially more complex. The ability to meet the ever-growing user expectations for security, privacy, and convenience is an organization’s opportunity to accelerate growth. And because every government organization and agency is unique, they will need an identity cloud that adapts to their needs for today and in the future. In this session, you will learn how to reimagine access to services with a government-to-citizen identity cloud and why it is mission-critical.

Presented by: Dean Scontras, Senior Director of Public Sector Sales, Auth0

NIST Zero Trust – understanding and navigating NIST Zero Trust under the current threat landscape

This session will discuss NIST Zero Trust Architecture (ZTA) Guidelines and review the pros & cons of the 3 ZTA methodologies discussed in the NIST Guidelines. We will discuss an agnostic POV on the most efficient Zero Trust controls; examine both the technology & business impact of ZTA in the era of remote workforce; multi-cloud; review recent security breaches; discuss lessons learned from current Cyber Trends; explain how Zero Trust controls provide a strong defense against breaches; and recommendations for evaluating ZTA initiatives within your organization.

Presented by: Chip Wagner, Executive Security Advisor, IBM

Cross Agency Collaboration – Incident Planning and Disaster Recovery

Are you responsible for the cybersecurity of your organization? How do you educate and communicate with the larger community of users across the state that are impacted when there is an incident? Join us to learn how a cross agency group of leaders from Wisconsin have joined together around cybersecurity to provide incident response training for school districts, respond to cyber incidents, and to implement standards across the state.

Presented by: Annette Smith, Director of Instructional Technology Services, WI Department of Public Instruction

The Future of Video Surveillance

As surveillance technologies have continued to evolve, the uses and applications for these technologies continues to grow. This presentation will highlight the current security market, specific technology advances, camera and video system vulnerabilities, and provide examples of how organizations are utilizing surveillance video to strengthen security & provide added visibility across their buildings.

Presented by: Mark Bonde, Director of Business Development, Parallel Technologies

Strengthening Minnesota Counties Cyber Security Posture

Ransomware. Phishing. Hacktivism. Solarwinds. Kaseya. Cyber threats are evolving rapidly and we need to work together and share resources to successfully tackle them. Through a new grant-funded service, available to participating Minnesota counties, port cities and tribes, MNIT Security Operations Center (SOC) team and the Threat and Vulnerability Management Unit (TVMU) are collaborating to offer help in detecting, responding, and remediating new & emerging cyber threats. Utilizing the SOC Cyber Navigator and the Vulnerability Management Analyst, these MNIT security professionals will offer training, and communication support while they work with counties to elevate their cyber security program. Features of this Statewide Security Monitoring Initiative (SSMI) funded program include: Endpoint Detection & Response, Threat & Vulnerability Management, Incident Response, Threat Intelligence, and Security Information & Event Management (SIEM) support.

Presented by: Stacy Kaiser, MNIT SOC Supervisor, MNIT

November 15th 2021

9:00 am

AI For Citizens: Design Customer Service that Delights (IBM Sponsored Session)

Joan Redwing

Meet the innovative State of Minnesota team that partnered with IBM to create a seamless citizen experience utilizing advanced analytics and AI. Learn how to build an IBM Watson Assistant virtual agent that understands natural-language input and uses machine learning to respond to users in a way that simulates a conversation between humans. Watson Assistant lets you build conversational interfaces into any application, device, or channel that can interact with your back-end systems based on the user's intent and additional information. For example, answer questions, open tickets, update account information, or submit applications.

Mon 9:00 am - 12:00 pm
Products or Processes

Demystifying Containers at Scale with Red Hat

Dave Cohn

Join the Red Hat Public Sector team for an overview of all things containers, Kubernetes, DevSecOps, cloud, modern application development and security. Learn the tricks of the trade to simplify your secure application delivery strategy with Managed OpenShift, the Enterprise Kubernetes Platform for the cloud and your data center. Attendees will leave with an understanding of how containers and Enterprise Kubernetes benefit Operations, Application Development, and Security/Governance.

About Dave Cohn: Dave has been at the forefront of the Kubernetes, container and DevOps movements since inception and is an expert in not only the Day 1 & 2 operations associated but the cultural transformation required to successfully adopt modern principles of application delivery. He currently serves as the Azure Red Hat OpenShift Field Strategy Lead for North America Public Sector at Red Hat where he works with the largest modernization and transformation projects in the United States Government.
Mon 9:00 am - 12:00 pm
Products or Processes

MN Cyber Range: The Ultimate Platform to Learn Incident Response and Handling

Faisal Kaleem & Corey Blommel

MN Cyber Range is an advanced military grade hyper-realistic simulation platform for training information security professionals, assessing incident response processes, and testing new technologies. A cyber range recreates the experience of responding to a cyber-attack by replicating the security operations center (SOC) environment, the organizational network and the attack itself. As a result, it enables hands-on training in a controlled and secure environment. Attendees will learn the fundamental skills to handle and respond to realistic computer security incidents in an enterprise network environment. They will understand various underlying principles and techniques for detecting and responding to current and emerging computer security threats through hands-on experience (Blue team vs. Automated Red team). After attending the workshop, the participants will enhance their understanding regarding how to effectively function as a member of an incident response team, communicate and report incidents, and much more.

Mon 9:00 am - 4:00 pm
Security, Risk Management & Data Privacy

Project Stakeholders: Dealing with Sleeping Giants to Saboteurs

Joe Perzel, Program Manager

All projects have their promoters and their detractors, people that can either make or break your project or your team. This presentation will give you practical advice on who you need to focus on, show you how to classify where each person sits on the “Interest, Attitude, and Power” axis of your Stakeholder chart and how to improve the attitude and interest of the power players in your world. Through exercises and situational case studies we will cover: What the Stakeholder Identification chart is and how it will help you., Use of personality profiling to help understand what makes people “tick” and where to place them on the chart., Techniques and tools to help move people from “disinterested to involved” and “poor attitude to a champion”., Key tactics of “Include, Influence, Ignore, Isolate”.

About Joe Perzel: Joe has been leading projects of all sizes and managing staffs since 1982 in both a corporate and vendor capacity. He has a background in multiple industries such as healthcare, insurance, finance, government, manufacturing, non-profit and education. Presently Joe is President, JPerzel Inc. and a Program Manager at Surescripts LLC. Previously he has held leadership positions at Cargill, Thomson Reuters, MN Workers Compensation Bureau and International Multifoods.
Mon 9:00 am - 12:00 pm
Products or Processes

Screen Reader Testing: How and Why

Dave Andrews, CTO

Through a demonstration of two major Windows screen readers, JAWS and NVDA, we will cover the basics on how to use each one. You will learn the fundamentals of testing a web page or site and the strengths and weaknesses of screen reader testing.

About Dave Andrews: Dave has over 40 years’ experience in the information access field and has worked for the Communication Center of Minnesota State Services for the Blind (SSB) for the past 26 years. He is currently serving as Chief Technology Officer for SSB where he supervises the Engineering Unit and oversees a variety of technology-related projects and staff designed to improve access to information by the Blind and visually impaired. This includes both computer access and access to information. He also contracts with the National Federation of the Blind, NFB, for which he administers over 375 internet mailing lists, and over 40 web sites.
Mon 9:00 am - 12:00 pm
Products or Processes

1:00 pm

Cloud Scale Analytics in Three Hours

Amanda Howard & Daren Child

This hands-on workshop dives into how Azure empowers organizations and supports Modern Data Estates. Participants will ingest data into Azure Data Lake and map it to Azure Synapse Analytics through Azure Synapse Pipelines. We will show how Azure Purview provides the data governance layer throughout your estate and how all your work can be served through Power BI. Learn tips and tricks for using Azure to start building your end-to-end analytics solution that will make analytics more accessible and foster data-drive culture in your organization! This workshop focuses on the newest Azure Synapse Analytics features, which are now generally available. No preparation is required to attend this analytics workshop.

About Amanda Howard: Amanda spends her days as a Data & AI Specialist helping State and Local Governments harness the value of data with advanced compute and analytics capabilities to deliver secure, accessible citizen services. At Microsoft, she continues to evangelize the power of Data. She gets excited showing how Azure empowers employees to be productive anywhere, modernize existing systems for efficient operations, and serve citizens and communities more effectively. Amanda started her career as a Data Manager for the Colorado Department of Public Health and Environment.
Mon 1:00 pm - 4:00 pm
Products or Processes

Problem Hacking with Design Thinking and Power Platform

Doug Furney

Mon 1:00 pm - 4:00 pm
Products or Processes

Purposeful Leadership: Be the Trusted Leader to Connect, Engage, Collaborate

Patricia Neal & Vivian Jenkins Nelsen

Explore challenges and opportunities of a rapidly changing world through Purposeful Leadership: Connect with purpose as a stabilizing force to focus on what matters – your purpose and intent for yourself and those you lead.; Trust Leadership Behaviors: Engage with authenticity and heart to be a trusted leader creating positive change.; Hybrid Leadership Skills: Collaborate with confidence for committed, aligned action – whether in-person, hybrid or virtually.

About Patricia Neal & Vivian Jenkins Nelsen: Patricia, President of Center for Purposeful Leadership and Vivian, President of The Hypatia Group, have collaborated for many years to deliver essential conversations on Purpose, Trust, Diversity/Equity/Inclusion, and Trusted Leadership, all crucial areas of expertise and practice for today’s leaders. This is lifelong work for both Patricia and Vivian, who is known as The Diversity Doctor.
Mon 1:00 pm - 4:00 pm
Workforce & Professional Development

The Dark Arts of Project Management: Influence and Politics

Joe Perzel, Program Manager

The successful journey of a project from start to finish is not linear, clean, forecastable or easy. Your interest is to deliver the project on time, on budget and with a smile on everyone’s face, but others have conflicting interests. How do you minimize these occurrences and provide the best chance to survive the project intact? This presentation will focus on the soft-side of project management, using audience participation and exercises to share the community’s intelligence.

About Joe Perzel: Joe has been leading projects of all sizes and managing staffs since 1982 in both a corporate and vendor capacity. He has a background in multiple industries such as healthcare, insurance, finance, government, manufacturing, non-profit and education. Presently Joe is President, JPerzel Inc. and a Program Manager at Surescripts LLC. Previously he has held leadership positions at Cargill, Thomson Reuters, MN Workers Compensation Bureau and International Multifoods.
Mon 1:00 pm - 4:00 pm
Products or Processes

November 16th 2021

9:00 am

Welcome & Keynote Featuring Maurice Ashley

Maurice Ashley

Chess is often known as a thinking game. In order to beat your opponent, you must step into their shoes and think about how they would think. In Maurice’s session, he will show you how to transfer the chess move thought process and adapt that same way of thinking into your own business and life. This fascinating session will help get your brain thinking in ways you never expected to use.

About Maurice Ashley: Maurice Ashley made history in 1999 when he became the first African-American chess grandmaster. He is a three-time national championship coach, author of Chess for Success: Using an Old Game to Build New Strengths in Children and Teens, Chess commentator, iPhone app designer, puzzle inventor, and motivational speaker.
Tue 9:00 am - 10:15 am
General Session

10:30 am

Ask an Expert About Website Accessibility

Jay Wyant, Emily Lu, Colette Johnson & Becky Bernauer

Got a burning question on web accessibility? Are you wondering if Bootstrap will take care of everything for you or if you can solve everything with ARIA? Wondering why a link shouldn’t look like a button and why it matters? Don’t know how to use WAVE, Axe, or ANDI to test your product? Get answers to your questions at Tuesday morning’s “Ask the Expert” session!

Presenters: Emily Lu, Senior Web Coordinator, Office of Communications and Public Engagement ,Minnesota Department of Transportation Colette Johnson, Tridion/Drupal Development MNIT Enterprise, Project Manager/Portfolio Manager Becky Bernauer, Digital Accessibility and Web Coordinator, Minnesota IT Services Partnering with Minnesota Department of Health
Tue 10:30 am - 11:00 am
Informal Programming

Golden GOVIT Interview – Collaboration

Tue 10:30 am - 11:00 am
Informal Programming

LinkedIn Hiring Solutions

Sam Steele

Access the power of the world's largest professional network to attract top talent for your organization. We have tools to help you get your job posts in front of the right candidates at the right time, proactively source from new talent pools, share your employer value proposition, and build an active pipeline of candidates to reduce time to hire.

Sam Steele is the Account Director for all government agencies in Minnesota, North Dakota, South Dakota, and Nebraska who utilize LinkedIn Talent Solutions to hire, develop, and retain top talent.
Tue 10:30 am - 11:00 am
Product / Showcase

MNCITLA - Counties Adapting to the Pandemic

Susan Vreeland & Chris Gunderson

How Anoka and Itasca counties have adapted in light of the last 18 months/post-pandemic.

Tue 10:30 am - 11:00 am
Informal Programming

11:15 am

Flexibility in Strategic Planning to Respond to Changing Organizational Needs

Julie Baker, Hennepin County

We’ve learned many things over the last year, including that change will continue at a rapid pace. Linear strategic planning processes that take years to complete and implement no longer match the speed of technology and organization changes. The Hennepin County IT Strategy Management team modified its planning process to be more nimble by utilizing short-term, mid-term and long-term planning activities to help IT leaders manage resources and strategy progress, while ensuring IT has the flexibility to shift work to the county’s top priorities. We’ve incorporated agile techniques into our process to help us adapt through each year, in response to changing needs in the organization. This session will cover our strategy management playbook and the activities we use to manage short, mid and long-term planning needs.

About Julie Baker: Julie is an IT Strategic Analyst as a member of the IT Strategic Planning team. Julie joined Hennepin County in 2014 as a business analyst, in 2017 she assumed the role of IT Consulting Specialist, and in 2020 became an IT Strategic Analyst.
Tue 11:15 am - 12:15 pm
Products or Processes

Global Stories of how Agencies are Engaging Citizens to Accelerate Digital Service Delivery (IBM/Red Hat Sponsored Session)

Drake Broussard

Citizens increasingly expect a modern and intuitive digital experience when accessing government services. Learn about how agencies are using human centered design and modern technologies to meet these expectations and allow citizens to apply for and manage benefits seamlessly from any device.

Tue 11:15 am - 12:15 pm
Government-as-a Service

Maximize Your Cloud Investment through Skilling (Microsoft Sponsored Session)

Chris Cooley & Lisa Johnson

With more than a decade consulting and leading large scale technical training programs across the US, Chris Cooley has now shifted her focus exclusively to Cloud Computing (Azure) at Microsoft, ensuring Azure customers have the skills necessary to thrive in a Cloud world. Chris has a strong background in adult learning, technical skilling, project management and implementation. In her free time, Chris enjoys roller skating, coaching roller derby and traveling with her family.

Chris Cooley, Azure Skilling Lead, Microsoft; Lisa Johnson, Training Program Manager, Microsoft
Tue 11:15 am - 12:15 pm
Workforce & Professional Development

NIST Zero Trust - Understanding and Navigating NIST Zero Trust Under the Current Threat Landscape

Chip Wagner

This session will discuss NIST Zero Trust Architecture (ZTA) Guidelines and review the pros & cons of the 3 ZTA methodologies discussed in the NIST Guidelines. We will discuss, from an agnostic point-of-view, the most efficient Zero Trust controls; examine both the technology & business impact of ZTA in the era of remote workforce; multi-cloud; review recent security breaches; discuss lessons learned from current Cyber Trends; explain how Zero Trust controls provide a strong defense against breaches; and recommendations for evaluating ZTA initiatives within your organization.

About Chip Wagner: Chip has years of industry experience in security. He has done everything from incident response to deputy CISO. He's spent the last several years helping the largest organizations (public & private) secure their enterprise.
Tue 11:15 am - 12:15 pm
Security, Risk Management & Data Privacy

Pandemic Response and Cloud Technologies

Joseph Pugh, Development, Data and Initiatives Manger, MNIT

MNIT partnering with the Minnesota Department of Health (MDH) created over 50+ IT systems and artifacts in support of the COVID-19 pandemic response. Most of these efforts extended various cloud services for rapid development and implementation of modern, scalable, and robust solutions. Find out how cloud technology has matured and altered the business landscape at MDH; creating technology in an extremely high-pressure environment; and how MNIT & MDH overcame organizational inertia to implement effective solutions. Hear about successes such as: the deployment of 20+ call centers serving thousands of agents, the introduction of Data Lakes and a successful Salesforce implementation. Also hear cautions on architecting on the fly, rapid system development, financial boom & bust, and how MNIT & MDH attempted to control the resulting chaos.

About Joseph Pugh: Joseph has over 25 years of development and Data Systems experience. He is currently the Development, Data and Initiatives Manger with MNIT partnering with the Minnesota Department of Health. Joseph’s career encompasses the evolution of programming from the mainframe, client server, fat client servlets and now “the cloud”. His perspective and experience align with a significant number of development and data government staff.
Tue 11:15 am - 12:15 pm
Government-as-a Service

Recruiting & Retention in a Post-Pandemic World

Deanna Grady, LinkedIn

Employee expectations are changing. LinkedIn studies show that top drivers of employee happiness are learning & growth opportunities, a sense of belonging, and strong organizational values. In a tight labor market, it’s more important than ever for government organizations to create thriving, inclusive workplace cultures and effectively communicate their employer brand – all while managing the new challenges of a hybrid work environment. Learn to identify trends that influence recruiting and best practices on how to attract, engage, and retain top talent in a post-pandemic world.

About Deanna Grady: Deanna Grady is the head of North American government sales at LinkedIn, leading a team that helps government leaders attract, retain, and engage top talent.
Tue 11:15 am - 12:15 pm
Workforce & Professional Development

Reimagining Community Policing through a Digital Platform

Sabih Khan, Salesforce

Bringing the ease of consumer technology into law enforcement can power more comprehensive policing efforts that address problems at their source and help agencies nurture positive connections with their communities by providing residents with increased visibility and personalized interactions that fosters increased trust. Find out how agencies are migrating processes from a traditional RMS to a robust platform, like Salesforce, to empower community police officers with a tool that allows them to go beyond cursory documentation and address & resolve root problems through case management. Moving to a platform approach that supports effective problem solving can go a long way in boosting the relationships public safety agencies have with the communities they serve.

About Sabih Khan: Sabih serves as an Industry Leader for Public Safety and Justice for Salesforce within the global public sector. In this role, he serves as a subject matter expert for Salesforce and its customers in policing technologies—specifically within the areas of digital transformation, business automation, AI, data analytics, and data management. In addition, he leads Salesforce’s go-to-market strategy for innovative solutions for public safety agencies across the globe.
Tue 11:15 am - 12:15 pm
Government-as-a Service

SASE? - So, Ahhh...Secure Everything? (Cisco Sponsored Session)

Sean Reagan

Join Sean for a whiteboard focused discussion on Cisco's SASE vision and journey. Let's break down the silly acronyms, filter out some marketing and have a real discussion about what this trend can really mean for us.

Tue 11:15 am - 12:15 pm
Products or Processes

Strengthening Minnesota Counties Cyber Security Posture

Stacy Kaiser

Ransomware. Phishing. Hacktivism. Solarwinds. Kaseya. Cyber threats are evolving rapidly, and we need to work together and share resources to successfully tackle them. Through a new grant-funded service, available to participating Minnesota counties, port cities and tribes, MNIT Security Operations Center (SOC) team and the Threat and Vulnerability Management Unit (TVMU) are collaborating to offer help in detecting, responding, and remediating new & emerging cyber threats. Learn how to help build a collaboration network throughout the state to quickly detect, prevent, and respond to cyber threats with limited resources. Find out more about the Statewide Security Monitoring Initiative (SSMI) and how to enroll in the program.

About Stacy Kaiser: Stacy has amassed more than two decades of technology experience working for Minnesota, its’ counties, and private companies. She spent more than eight years leading and improving technology for local Minnesota government before taking on a leadership role within the state’s judicial branch. Stacy currently manages the State of Minnesota’s Security Operations Center (SOC) overseeing the state’s efforts to improve Cybersecurity monitoring, and incident management.
Tue 11:15 am - 12:15 pm
Security, Risk Management & Data Privacy

1:00 pm

MN DOT – Transforming Inspections (Collins/Bentley/Microsoft)

Barritt Lovelace, P.E. & Jennifer L. Wells, P.E.

Bridge Inspections come with inherent challenges in terms of safety, costs, and impact to the traveling public. With advancements in technologies, such as UAS, Reality Modeling, Mixed Reality, and AI & Machine Learning there is a significant opportunity for Bridge Owners to drastically improve the Maintenance & Operations of Bridges through the use of Digital Twins. A digital twin is a digital representation of a physical asset, process or system, which allows us to understand and model its performance. In this presentation, we will highlight the process of acquiring a digital twin based on a high-fidelity reality model, connecting the model with its condition and maintenance data to augment the digital twin, and then using Mixed Reality technology to conduct remote inspections. We believe this process can greatly increase the quality of inspections while minimizing safety risks and reducing overall costs. Furthermore, the increase in the quality of data collected can greatly improve rehab/replace decisions, which can have significant cost savings for Bridge Operators and the public. Case studies from Minnesota DOT and Collins Engineers will be presented to illustrate the application of Digital Twins for bridge inspections and maintenance, and we will also explore opportunities on connecting Operations with Design to support the entire lifecycle of Bridges.

About Barritt Lovelace: Barritt is a licensed professional engineer and has over 25 years of bridge design and inspection experience. He has designed over 50 bridges and has performed over 3,000 bridge inspections. He is a certified diver, rope access technician, non-destructive testing technician, UAS Pilot and NHI Instructor. Barritt currently serves as the Director of UAS, Artificial Intelligence and Reality Modeling for Collins Engineers, Inc. About Jennifer Wells: Jennifer is the State Bridge Inspection Engineer, Minnesota Department of Transportation – Bridge Office has been an engineer with MnDOT for the past 20 years, the last 15 in fracture critical bridge inspection and 5 years in bridge design and bridge standards. Jennifer has a BSCE from Michigan Tech University and an MSCE from the University of Minnesota. She is a licensed civil engineer, NBIS Team Leader, FAA Certified Small Unmanned Aircraft System pilot, and lead investigator on MnDOT drone research for bridges.
Tue 1:00 pm - 1:30 pm
General Session

1:45 pm

Centering BIPOC Women in Government Technology: What it Means & Why it Matters

Melissa Kraft & Kathy Fraser

Women of color, positioned to be U.S. workforce majority by 2060, are severely underrepresented in the government IT sector. Advancing BIPOC women in government technology is not just an important step toward inclusion, it is a workforce and economic imperative. Centering BIPOC women means creating and investing in solutions that account for barriers women of color face due to their race and gender. One of the first steps is being humble and willing to learn from each other. We invite you to listen and learn from successful BIPOC government IT leaders who will graciously share their stories and ideas for how we can increase representation and share in the benefits of doing so.

About Melissa Kraft: Melissa is the Chief Information Officer at Dallas County, the eighth largest County in the United States, she oversees the Information Technology (IT) systems for approximately 6,800 County employees and the electronic records for over 2.6 million residents. Prior to coming to Dallas County, she was the Chief Technology Officer at City of Denton, a full-service city which includes; electric, water, solid waste and an airport. At City of Denton, Kraft led the technology and infrastructure transformation, including a data center upgrade and consolidation, a data academy, 311 feasibility study, a consolidated 911 dispatch center with Town of Little Elm, public Wi-Fi, an open data portal and assisted in launching the city’s first co-working space for technology startups. She has dedicated her career to public service, serving the United States Army for almost 9 years to include directing the network operations center in Baghdad, Iraq. About Kathy Fraser: Kathy is a technology leader with over 18 years of IT experience leading and directing teams and technology initiatives across broad disciplines, including software development, data management, and product management within the private and public sectors. She is a trained ICF professional coach. Her passion is developing employees and helping organizations harness the power of technology to deliver business value.
Tue 1:45 pm - 2:45 pm
Workforce & Professional Development

City of New Ulm Simplifies IT with Hyper-Converged Infrastructure

Jared Pexa

HCI is bringing municipal institutions (governments, government agencies, and other public institutions) into a new era of computing and reshaping IT operations that simplifies management, protects sensitive government data, and helps deliver smart, digital services. In this session, learn how agile, reliable infrastructure can replace traditional networks across any agency, any department, or any system, while driving out the high costs of downtime and system administration.

About Jared Pexa: Jared has spent 10+ years in the IT industry architecting various solutions for customers, specifically in the datacenter practice. Jared was involved very early on, with multiple HCI vendors, as a vendor agnostic resource where he was able to watch the HCI industry mature into what it is today.
Tue 1:45 pm - 2:45 pm
Products or Processes

Cyber Resiliency in an Era of Ransomware (Rubrik Sponsored Session)

Jeffrey Phelan

As organizations continue to do battle with cyber adversaries on a daily basis, building resilience into their systems is becoming more critical each day. In this session we cover a best practices overview for cyber resiliency, discuss modernization approaches being used across government, and walk thru Zero Trust principles that extend from the enterprise security perimeter down thru to their mission critical systems and crown jewels infrastructure.

Tue 1:45 pm - 2:45 pm
Security, Risk Management & Data Privacy

Effective Dashboard Visual Presentations for Maximum Impact

Michael Krouze, CTO

Dashboarding tools place incredible power in the hands of the business users to create dashboards. This working session will include a demonstration on how to model & present data for maximum impact & comprehension to internal & external users. Explore how agencies can transcend the typical duplication of excel spreadsheets through this new class of tools and take advantage of some of the unique abilities that can bring together disparate data elements into rich visualizations that deliver true insights.

About Michael Krouze: Michael is Charter Solutions’ Chief Technology Officer. He brings to Charter Solutions a broad and deep knowledge of the IT arena from both a technology and business perspective. He is an innovative thinker adept at planning & initiating change, a superb strategist with a solid combination of business & technical acumen, and a hands-on leader skilled in balancing user requirements, corporate objectives, and technology capabilities. Michael has a proven track record in the definition & leadership of IT initiatives for organizations ranging from Fortune 500 to start-ups and non-profits.
Tue 1:45 pm - 2:45 pm
Government-as-a Service

Everyone Needs a Little Automation

Cole Townsley

Automation is an invaluable tool. We use it daily to do a variety of things from building our personal workstations, to setting up all matter of demos, to provisioning workshops for the public. Throughout this session, we will explore how to set up and learn basic ansible, while covering multiple examples of enterprise automation.

Tue 1:45 pm - 2:45 pm
Government-as-a Service

Leading Through Change

Jim Hall, Founder, Hallmentum

The world changed in 2020. IT leaders stepped up to transition their organizations from in-person to remote. And now as organizations return to an in-person mode, we still experience change. This panel discussion will explore the challenges faced by different organizations, how to respond to and communicate change effectively, and strategies used to address and lead through change.

About Jim Hall: Jim is an innovative, high-achieving Senior IT Leader with over twenty years' experience in IT Leadership. Jim believes in developing the next generation of IT Leadership, to help IT organizations better respond to the changing technology landscape.
Tue 1:45 pm - 2:45 pm
Workforce & Professional Development

Microsoft 365 Records Management for State and Local Governments (Microsoft Sponsored Session)

Erica Toelle

Microsoft 365 and Microsoft Teams have emerged as one of the most secure and widely adopted collaboration platforms for state and local governments. But this presents some interesting challenges for records managers as they try to compliantly manage records in Microsoft 365. In this session, we will review real life success stories and best practices for how government agencies use Microsoft 365 records management for email, Teams, SharePoint, and emerging content types such as text messages. Will also review the government records management roadmap. Attendees will walk away with records management recipes they can use for their Microsoft 365 deployments.

Tue 1:45 pm - 2:45 pm
Products or Processes

Next Generation Translation from Google Cloud (Sponsored Session)

Joel Pingel

Governments need to provide equal access to all, including Limited English Proficient (LEP) constituents and has historically struggled with this mandate. Our Next Generation Enterprise Google Solutions provide this. We will three Enterprise Level solutions Google offers to Government customers. First, Google Enterprise Translation Hub which allows customers to easier translate PDF, Word, Excel, PowerPoint with original formats preserved. Second, Google Contact Center Artificial Intelligence which integrates on your webpage for a smart ChatBot and with your telephony provider to super power your existing IVR with Google Machine Learning. Third, we will cover the Google Translate API and how your teams can develop libraries and glossaries that constantly learn and update.

Tue 1:45 pm - 2:45 pm
Products or Processes

PCI Compliance - Yes, That Includes Governments

Jeff Hall

The PCI DSS has been around for over 15 years, yet government entities still question how it applies to them and why. During this interactive session we will cover the basics of PCI, walk through how it applies and what potential traps could affect your compliance.

About Jeff Hall: Jeff Hall writes the PCI Guru blog (pciguru.blog). He has been in IT for 30+ years and has been conducting PCI assessments since 2006.
Tue 1:45 pm - 2:45 pm
Security, Risk Management & Data Privacy

Reimagining Access to Services with a Government-to-Citizen Identity Cloud

Steve Caimi

The COVID-19 pandemic resulted in a massive increase in the number of online citizen identities, credentials, and access points. But as the pandemic subsides, the need for digital identity and secure citizens’ identities shows no signs of subsiding - and securing this “new” digital world becomes exponentially more complex. The ability to meet the ever-growing user expectations for security, privacy, and convenience is an organization’s opportunity to accelerate growth. And because every government organization and agency are unique, they will need an identity cloud that adapts to their needs. In this session, you will learn how to protect your organization, reimagine access to services with a government-to-citizen identity cloud and why it is mission-critical.

Tue 1:45 pm - 2:45 pm
Security, Risk Management & Data Privacy

3:00 pm

Golden GOVIT Interview – Innovation

Tue 3:00 pm - 3:30 pm
Informal Programming

LinkedIn Learning Solutions

Sam Steele

LinkedIn Learning is an online learning platform that combines an unmatched library of more than 16,000 courses taught by real-world experts, with LinkedIn data and insights drawn from 774M+ members. We help governments implement learning that delivers results. Upskill your employees and close job-related skill gaps. Develop new and experienced managers and leaders. Engage and retain employees by investing in their development. Keep employees current on the latest technologies.

About Sam Steele: Sam is the Account Director for all government agencies in Minnesota, North Dakota, South Dakota, and Nebraska who utilize LinkedIn Talent Solutions to hire, develop, and retain top talent.
Tue 3:00 pm - 3:30 pm
Product / Showcase

MN DHS Leads with Text Messaging to Improve Citizen Engagement and Program Impact

Jake Koepp & Norman Owens

Many families with children in Minnesota faced food insecurity during the pandemic which prompted the creation of the Cares Act Pandemic Electronic Benefit Transfer (P-EBT) program to provide food benefits. To mitigate low benefit usage due to closed school buildings, Minnesota Department of Human Services (DHS) created a P-EBT texting campaign in less than 10 days which alerted qualified Minnesotans that benefits had been issued. By the end of May 2021, approximately 1.3M residents received text messages and surveys indicated that 98% of benefit recipients preferred receiving their information via text. Join this showcase session to hear Minnesota DHS share their experience building a mass text communication program to improve citizen engagement and increase program impact.

Jake Koepp is the SNAP Quality Control Team Lead at Minnesota Department of Human Services. Norman Owens is a Sr. Solutions Architect at Amazon Web Services.
Tue 3:00 pm - 3:30 pm
Informal Programming

November 17th 2021

9:15 am

Welcome & Keynote Featuring George Hawkins

George Hawkins

Public sector agencies are often known to be “conservative” -not in a political sense, but in an unwillingness to take risks and innovate. These agencies, conventional wisdom suggests, are hampered by rigid bureaucracies that are hostile to changing layers of standard procedures. George Hawkins, who transformed the District of Columbia Water and Sewer Authority into DC Water – from an organization resistant to change into an innovative powerhouse – believes that a resistance to change is almost always rooted in understandable principles and practices. He will suggest a simple and practical seven step process to encourage innovation that is founded on understanding the values of an organization, and using them as a motivator for change within a secure process and structure. George will lace his presentation with entertaining stories designed to illustrate key points.

About George Hawkins: George launched his innovation-focused enterprises Moonshot Missions after stepping down as CEO of DC Water, where he served for eleven years. George helps agencies identify and adopt strategies to deliver better service and lower cost.
Wed 9:15 am - 10:15 am
General Session

10:30 am

Glint People Success Platform by LinkedIn

Sam Steele

LinkedIn's People Success Platform, Glint, provides multiple feedback touchpoints and state-of-the-art analytics to help you uncover key opportunities that impact employee engagement, performance, and retention. This powerful combination gives you deeper insights into the end-to-end employee experience, so you can truly understand what your people need to succeed. Glint's personalized management empowerment dashboard helps enable your people to develop core behaviors we call People Success habits - seeking and reflecting on feedback, prioritizing time to listen and learn, setting focus areas, and exploring learning opportunities.

About Sam Steele: Sam is the Account Director for all government agencies in Minnesota, North Dakota, South Dakota, and Nebraska who utilize LinkedIn Talent Solutions to hire, develop, and retain top talent.
Wed 10:30 am - 11:00 am
Product / Showcase

Golden GOVIT Interview – Service

Wed 10:30 am - 11:00 am
Informal Programming

11:15 am

Cloud Email and Collaboration Vulnerabilities

Michael Hansen

Cloud Email and Collaboration tool has quickly become the go-to applications for remote work, accelerating dramatically in usage over the last year. Millions of users turned to Cloud Email and Collaboration Tools to help keep businesses going since the start of the pandemic —and hackers have noticed. As these tools are still relatively new, much is unknown about how it operates and how hackers will approach it. While the increased usage has been well-documented, what’s not been documented is whether the app is vulnerable to hacking. We will talk about discoveries that have already been made, potential risks that we see in the future, and how to best secure this relatively new communication vector. This session will walk attendees through: The many inherent vulnerabilities in the platforms. The popular attack types. How hackers act differently within Teams than they do on email.

Wed 11:15 am - 12:15 pm
Security, Risk Management & Data Privacy

Coordinated Care & Citizen Service Delivery on an Enterprise Platform

Roderick Bremby

Health and human services (HHS), behavioral health and public health agencies are challenged to transform program operations and service delivery to meet the needs of the populations they serve. As agencies move up the human services value curve, they are looking for ways to improve engagement and service, care coordination, reduce costs, and take advantage of innovative solutions that future proof IT investments. Many are considering the benefits of cloud technology and an enterprise platform as they transition off aging legacy systems. Learn how to improve engagement, service, care coordination and reduce costs.

About Roderick Bremby: Rod leads and drives enterprise positioning and solution strategy for the Global Public Sector in the Health and Human Services (HHS) and Social Services markets. He joined Salesforce in 2019 after a 30-year public sector career. From 2003 - 2019, he served as a Cabinet member for 4 Governors while leading two health and human service agencies.
Wed 11:15 am - 12:15 pm
Government-as-a Service

Cross Agency Collaboration - Incident Planning and Disaster Recovery

Dr. Annette Smith

Are you responsible for the cybersecurity of your organization? How do you educate and communicate with the larger community of users across the state that are impacted when there is an incident? Join us to learn how a cross agency group of leaders from Wisconsin have joined together around cybersecurity to provide incident response training for school districts, response to cyber incidents, and ways to implement standards across the state.

About Annette Smith: Dr. Annette Smith, Director of Instructional Technology Services for the WI Department of Public Instruction, has over 30 years of experience in PK-16 education. She has been a teacher, library media specialist, technology director and professor. Her knowledge and passion for education has led her to serve on multiple boards, including as president of the Wisconsin Educational Media Association, International Society for Technology in Education and the Wisconsin Educational Technology Leaders.
Wed 11:15 am - 12:15 pm
Security, Risk Management & Data Privacy

Digital Products - Transform with Success

Krish Krishnan

Whether you code from space, an island or home, you have one mission and vision – to deliver a solution. In the digital world we live in, we must go beyond the space of documents and spreadsheets. We must look at reuse, efficiency and become driven agile. In this session we will discuss how to evolve and build digital products, how to become valued & successful and how to build the next super product.

Wed 11:15 am - 12:15 pm
Products or Processes

Driving Positive Public Safety and Justice Outcome – The Microsoft Approach (Sponsored Session)

Kirk Lonbom, David Williams & Amar Patel

Police, fire, emergency medical services and social service personnel must work together to best protect our communities, and technology is making that happen. Those who are involved in the criminal justice system deserve fair and equitable    justice. Access to criminal justice and the judicial process must be provided in a consistent and transparent manner. The pandemic has shown us that we are capable of rapidly adjusting our approach and has forever changed the way the courts work. What was initially an emergency has now given way to a deliberate path toward citizen-centric, efficient, secure, and remote justice. During this panel presentation, we will cover Microsoft’s overall approach to public safety and justice, and provide examples of how Minnesota state, county and city information technology professionals can use the tools they own to drive improvement of public safety and justice outcomes.

About Kirk Lonbom: Kirk is Director of Public Safety and Justice Strategy at Microsoft, Kirk establishes and drives Microsoft’s strategy to best serve the public safety and justice mission for state and local government in the U.S. In this role, Kirk works with public safety and justice executives, practitioners, and information technology professionals to ensure Microsoft’s technology, services and partner eco-system address the most critical needs of the entire public safety and justice community.
Wed 11:15 am - 12:15 pm
Products or Processes

How LinkedIn Learning Can Help Futureproof Your Agency

Latia Youngfountain, Sales Leader, LinkedIn

Find out how LinkedIn Learning and its blend of unique insights, in-demand courses and an engaging platform can help your agency stay current in a rapidly changing world. LinkedIn Learning provides opportunities for all levels of skill and experience at a self-managed pace.

About Latia Youngfountain: Latia serves as a sales leader at LinkedIn, working to empower governments to accelerate the creation of economic opportunity for every member of the workforce. Before joining LinkedIn in 2015, Latia held positions at GE Capital, Synchrony Financial and Aon Risk Solutions. Having a passion for developing others and solving complex problems, Latia has been able to deliver business value to customers across a wide range of industries and sectors.
Wed 11:15 am - 12:15 pm
Workforce & Professional Development

Project Implementation: Making Accessibility a Priority from Start to Finish

Kim Wee, Accessibility Coordinator and Webmaster for MNIT

It’s important to consider accessibility throughout the entire design and development process for seamless integration into web projects. Join the MNIT@Education team as they share how accessibility was incorporated in a project, from beginning to end. Find out how they worked with an external vendor to make sure best practices were applied during accessibility testing and challenges they encountered.

About Kim Wee: Kim is the Accessibility Coordinator and Webmaster for Minnesota IT Services partnering with Education and is a Certified Professional in Web Accessibility (CPWA). She has over 20 years of web experience in design, development, and administration with a focus on web accessibility.
Wed 11:15 am - 12:15 pm
Government-as-a Service

1:00 pm

Preparing for the new normal, which is Hybrid

Thalia Hooker, Ph.D.

The pandemic created an unplanned Proof-of-Concept and a test of governments’ emergency preparedness and highlighted many technological weaknesses. In this session, Dr. Hooker will discuss the top ten lessons learned during the pandemic for governmental organizations and their future implications. She will then discuss the five imperatives for government organizations for the new normal, which is hybrid, and how it will prepare them for future pandemics.

About Thalia Hooker: Dr. Hooker is an innovative Thought Leader dedicated to customer success with over 20 years of experience in IT. She works across IBM and complex customer organizations with their technology strategy and recommends solutions that solve customer needs while bringing the right IBM capabilities to bear, whether software, hardware, and/or services.
Wed 1:00 pm - 1:30 pm
General Session

1:45 pm

Best Practices in Building out a PMO - Tips on Right-Sizing for your Enterprise

Joe Perzel, Dean Boorman, Rick Rietow, Judy Juhl & Lisa Brown

Industry expert panelists discuss project management start up, future readiness, resource & stakeholder management, agile, organizational change management, leadership, strategy, project portfolio management and resource management. The session will cover key themes, moderator questions and audience Q&A.

About Joe Perzel: Joe has been leading projects of all sizes and managing staffs since 1982 in both a corporate and vendor capacity. He has a background in multiple industries such as healthcare, insurance, finance, government, manufacturing, non-profit and education. Presently Joe is President, JPerzel Inc. and a Program Manager at Surescripts LLC. Previously he has held leadership positions at Cargill, Thomson Reuters, MN Workers Compensation Bureau and International Multifoods. Joe has been speaking since 2002 on topics ranging from project management, leadership, strategy, negotiations/sales.
Wed 1:45 pm - 2:45 pm
Workforce & Professional Development

Delivering a SaaS Cloud-based Application in the Age of Information Warfare

Stefanie Horvath, CBTO, MBCC

Through case study presentations, this session will explore SaaS cloud-based applications in the age of Information Warfare. Attendees will leave with an understanding of how to assess cloud-based application vendors, how to incorporate security standards into project planning and the important roles and skillsets needed for cloud-based application projects.

About Stefanie Horvath: Stefanie serves as the Chief Business Technology Officer (CBTO) for the Minnesota Boards, Councils, and Commissions (MBCC). Prior to joining MNIT, Stefanie was the Chief Information Officer for the Department of Military Affairs. She concurrently serves in the Army National Guard, assigned to USCYBERCOM. She holds two master's degrees - Military Strategic Studies from the United States Army War College and Cybersecurity from EC-Council University.
Wed 1:45 pm - 2:45 pm
Government-as-a Service

Digital First Approach to Licensing, Permitting, and Inspections

Geo George, Salesforce

State and local government agencies sit at the intersection of a community’s economic vitality and safety of its residents. It is imperative, now more than ever before, for regulatory agencies to modernize business and community development through a citizen-centric digital first approach. Join our session to hear how State and Local government leaders are leveraging a cloud platform solution to enable effective citizen self-service, streamline back-end processes, and increase efficiencies of the end-to-end licensing, permitting and inspections (LPI) process.

About Geo George: Geo joined the Salesforce Public Sector team in January 2014. Geo is focused on helping customers achieve breakthrough digital transformation results by effectively capitalizing on the innovation available through the Salesforce platform. He is responsible for leading the development of the vertical go-to-market execution strategy and managing the success of the Public Sector Industry solutions.
Wed 1:45 pm - 2:45 pm
Government-as-a Service

Ensuring Employee and Visitor Emergency Communications Through DAS

Phil Leaf, Distributed Antenna Solutions Architect, Parallel

In this presentation, we'll explore strategies for using distributed antenna systems (DAS) to ensure adequate connectivity for operations and safety. Specifically, we’ll discuss how DAS can be used to bridge WiFi and cellular macro (outdoor) coverage as well as how institutions are justifying the capital investment from both a safety and employee/visitor/student satisfaction. Using examples, we'll also dive into specifics associated with quantifying cellular and code-mandated public safety coverage, navigate carrier negotiations, recognize how high-efficiency construction materials impact coverage and what you need to know about 5G.

About Phil Leaf: Phil is Parallel’s Distributed Antenna Solutions Architect responsible for overseeing the DAS team from assessment to delivery. Phil has a keen knowledge of the complexities of wireless systems and is curious for better DAS solutions from large stadiums to small office buildings.
Wed 1:45 pm - 2:45 pm
Security, Risk Management & Data Privacy

Insight’s Cloud Journey & XaaS offerings (Insight Sponsored Session)

Kent Christensen

Insight will be discussing how we go to market with clients who are investigating the public/private cloud and providing an overview of our Discovery, Application Dependency Mapping, Workload Alignment and Cloud Migration services. We also will be showcasing our offerings in the XaaS space and how we can manage your environment.

Wed 1:45 pm - 2:45 pm
Government-as-a Service

Managing a Thriving Hybrid Team

Dr. Janel Anderson, Founder, Working Conversations, LLC

The pandemic has forever changed how we work. There are now more options to consider, more complexities, and more ambiguity as we navigate supervising employees. As some staff go back to the office full-time, some remain working from home full-time, and many whose work assignments will cross over the two environments, one thing remains certain: you need an engaged and motivated workforce. This session offers techniques to help you transition into a hybrid environment that will set you and your team members up for success. Whatever the exact circumstances may be in your department or agency, you will leave this session better prepared to lead your team in these unprecedented times.

About Janel Anderson: Dr. Janel Anderson is the founder of Working Conversations, LLC, a keynote speaker, author and trainer. Her company helps organizations focus on creating clear & transparent communication and an extraordinary culture. Part professor, part coach, part comedian, she offers practical strategies that can be implemented immediately, while making the audience laugh while they learn. Her client base spans technology, medical, and government sectors, with state government making up the largest sector.
Wed 1:45 pm - 2:45 pm
Workforce & Professional Development

Product Ownership, Delivery Teams and the Product Roadmap

Jeremy Mann

The contemporary roadmap is designed around the evolution of a product based on prioritized initiatives. Product owners are often charged with conceptualizing the product roadmap for leadership communication and a stabilized delivery of value over time. This session will discuss the product ownership role & interactions on a team and will clarify the use of a roadmap as a central artifact for product communications.

About Jeremy Mann: Jeremy is passionate in the business analyst community and has been a practitioner in software development, retail, ecommerce, supply chain, healthcare, marketing, law and manufacturing business domains. He is an active coach & team leader within projects and actively promotes transformative business practices in an ever-changing industry landscape. As a consultant, he works with LogiSolve, LLC promoting agility and BA capabilities and has been an active presenter as a CBAP in the BA community.
Wed 1:45 pm - 2:45 pm
Products or Processes

Tales from the Trenches: City and County IT Leaders Take On a Challenging Year

Melissa Kraft, Elizabeth Lo, Kathy Fraser & Melissa Reeder

All politics (and disasters) are local. From a global pandemic to cyber-attacks to increased public demand for digital government services and everything in between, local government IT is on the front lines and in the spotlight. Hear how leaders from both big and small cities and counties stepped into that spotlight and used innovation, collaboration, and a dedication to service to shine. You will leave this session better informed and inspired to take on your next challenge!

About Melissa Kraft: Melissa is the Chief Information Officer at Dallas County, the eighth largest County in the United States, she oversees the Information Technology (IT) systems for approximately 6,800 County employees and the electronic records for over 2.6 million residents. Prior to coming to Dallas County, she was the Chief Technology Officer at City of Denton, a full-service city which includes; electric, water, solid waste and an airport. At City of Denton, Kraft led the technology and infrastructure transformation, including a data center upgrade and consolidation, a data academy, 311 feasibility study, a consolidated 911 dispatch center with Town of Little Elm, public Wi-Fi, an open data portal and assisted in launching the city’s first co-working space for technology startups. She has dedicated her career to public service, serving the United States Army for almost 9 years to include directing the network operations center in Baghdad, Iraq. About Elizabeth Lo: Elizabeth is the IT Director for Bedford County, VA. She has worked with and for local and state government for 20 years in information technology. She is responsible for the enterprise technology infrastructure, telecommunications, services, and application in support of the Bedford County mission. She is an active member of NACo and member of the IT Standing Committee, GIS Subcommittee IT Advisory Council, and Resilient Counties Advisory Board formerly for Hennepin County, MN and now Bedford County, VA. Kathy Fraser: Kathy is a technology leader with over 18 years of IT experience leading and directing teams and technology initiatives across broad disciplines, including software development, data management, and product management within the private and public sectors. She is a trained ICF professional coach. Her passion is developing employees and helping organizations harness the power of technology to deliver business value. Melissa Reeder: Melissa serves as the Chief Information Officer at the League of Minnesota Cities. As CIO she oversees the League’s technology and ensures cities throughout Minnesota use technology to serve communities, strengthen public safety, and control loss. Mel seeks collaborative solutions between the public and private sectors and is intentional on building relationships with inclusion. Prior to joining the League, she served in technology leadership roles in the private sector, as well as municipal and county government.
Wed 1:45 pm - 2:45 pm
Workforce & Professional Development

The Art of Persuasion: How to Persuade Your Audience – Part One

George Hawkins

In part one of this two-part session, George Hawkins will present concepts from his “Persuasion Curriculum” on how to gain the support of an audience. He will demonstrate how diligent preparation can help you overcome challenges associated with persuading an audience – no matter how big or small, friendly or hostile, informed or not. Through entertaining stories, he will illustrate key points, and participants will leave with a copy of the curriculum to practice from on their own time.

About George Hawkins: George launched his innovation-focused enterprises Moonshot Missions after stepping down as CEO of DC Water, where he served for eleven years. George helps agencies identify and adopt strategies to deliver better service and lower cost.
Wed 1:45 pm - 2:45 pm
Workforce & Professional Development

3:00 pm

Ask an Expert About Documents (Word, PDF, PPT)

Jay Wyant, Tamara Sawyer, Elaine Settergren, Rebecca Oestreich & Becky Bernauer

Have a burning question about accessible documents? Ever wonder how to write alt text, especially for a chart or graph? Don’t know how to ensure a PowerPoint deck is accessible? Have questions about how to present a complex table? Wonder why using the “Create PDF” in the Acrobat tab is the recommended way to create a PDF from Microsoft Word?

Presenters: - Becky Bernauer, Digital Accessibility and Web Coordinator, Minnesota IT Services Partnering with Minnesota Department of Health - Tamara Sawyer, Accessibility Coordinator, Management Services Division, Minnesota Management and Budget - Elaine Settergren, Reference Librarian and Digital Accessibility Coordinator, Minnesota Legislative Reference Library - Rebecca Oestreich, Electronic Information Accessibility Coordinator, Minnesota Department of Natural Resources
Wed 3:00 pm - 3:30 pm
Informal Programming

Rubrik Showcase

Wed 3:00 pm - 3:30 pm
Informal Programming

3:45 pm

Plenary Session #4

TBD

More information coming soon.

Wed 3:45 pm - 4:15 pm
General Session

November 18th 2021

9:00 am

Welcome & Opening Comments

Kick-off the day

Thu 9:00 am - 9:15 am
General Session

9:15 am

AI Powered Automation - Start with Robotic Process Automation (RPA)

Gregory R Pollack

Robotic process automation (RPA) is often a gateway to introducing automation and gain business benefits at low cost with near-zero risk. RPA is particularly appealing where IT resources and budgets are limited, or for working with back-end applications that lack good APIs and would be difficult to automate without significant change to your systems. But to deploy RPA wisely, it helps to understand the technology’s benefits and limitations, how to expand its evolving capabilities and the value it brings. This discussion will focus on education on how to get started, what process or task are best suited for RPA, common pitfalls and additional capabilities that can be added to RPA to improve efficiency.

Thu 9:15 am - 10:15 am
Products or Processes

Delegating Administration in Office 365 GCC (AvePoint Sponsored Session)

Antoine Snow

Learn strategies for combatting Teams sprawl and how to implement an integrated approach to information governance. Learn how to give departments in the same O365 tenant different policies for provisioning, external sharing, retention and more, allowing your users to collaborate securely and efficiently across departments and with external vendors or contractors as needed.

Thu 9:15 am - 10:15 am
Security, Risk Management & Data Privacy

How to Facilitate a Retrospective

Stephanie Ahles

Have you been asked to conduct a project retrospective and are unsure of where to start? Or are you a new Scrum Master and unsure of what goes into facilitating sprint retrospectives? If you answered yes, this workshop is for you. This interactive workshop will provide you with a proven approach to preparing productive project retrospectives – especially in a virtual environment.

About Stephanie Ahles: Stephanie has more than 20 years' experience in county government. She specializes in leadership and organizational development, change and project management and strategic planning. She is a co-creator and trainer of HUE Methods, a certified ToP trainer & facilitator, a certified Scrum Master, and an accredited Lumina Practitioner.
Thu 9:15 am - 10:15 am
Products or Processes

Human Centered Design – Co-creating with users to build better products to ensure citizens receive the support they require

Walt Sedlazek

At IBM we believe that the systems of the world should work in service of people. At the heart of our human-centered mission is Enterprise Design Thinking: a framework to solve our users’ problems at the speed and scale of the modern enterprise. During this session we will introduce what Design Thinking is: the mindset that aims to improve the situation of people through the experiences they have. We will describe how the GHHS team has adopted the Design Thinking approach to build and improve our products, working directly with our customers and end users to ensure we are constantly delivering value and ultimately achieving our goal of helping people receive the support they require. Our Sponsor User program is a fundamental key to achieving the principles of our Design Thinking approach. Sponsor Users are real end-users, who bring their experience and expertise to the team. As part of this session, we will describe how our Sponsor User program is designed and share an example of the significant results achieved through our engagement with NYC HRA through this program. We will also describe another process used to deliver human-centered co-creation which is the IBM Garage method. IBM Garage is an end-to-end model for accelerating digital transformation. It helps you generate innovative ideas and equips you with the practices, technologies, and expertise to rapidly turn those ideas into business value. Please join us and learn how to co-create with us!

Thu 9:15 am - 10:15 am
Government-as-a Service

Human-centered Design for Inclusive and Empathetic Resident Services

Gorham Palmer, IBM & Sarah Preputnik

Human centered design offers a powerful mechanism to bring an outside-in perspective that builds alignment while accelerating progress toward meaningful outcomes. Engage in an interactive discussion about how these practices can not only help envision a future state desirable to your residents, but how they can be used to build on successful practices and capabilities in place today that are essential for demonstrating rapid results. We explore keys that make Enterprise Design Thinking successful, provide examples of the framework in action, and work with participants to develop their own ideas around key priorities for human-centered design. Participants will leave with pathways to continue their journey applying this framework to solve complex problems that will provide the foundation for more equitable, inclusive, and empathetic government services.

About Gorham Palmer: Gorham is an IBM Distinguished Designer leading IBM’s UX practice in North America. For over 25 years he has been fusing systems thinking with design craft to solve big, challenging, ambiguous problems. He draws on his experience as an illustrator, designer, and design thinker in creative services and customer experience consulting to deliver customer experience strategy, creative and brand strategy, conceptual problem-solving, organizational design transformation, and compelling creative execution in both traditional and digital media.
Thu 9:15 am - 10:15 am
Government-as-a Service

Mentoring and Inspiring Others

Sue Wallace

This, practical, hands-on session will inspire those interested in mentoring or being a mentee by providing insight on the various types of mentoring. Attendees will gain skills to conduct their own mentoring initiative and find out about three different mentoring options.

About Sue Wallace: Sue has been working under the CompTIA umbrella of organizations since 2015 focusing on building access to high quality technical training for people with a dream of a career in tech and a passion to pursue it. Ms. Wallace started her professional career in the IT industry and moved on to spend nearly 14 years in nonprofit workforce development before joining CompTIA’s workforce charity, Creating IT Futures.
Thu 9:15 am - 10:15 am
Workforce & Professional Development

The Future of Video Surveillance

Mark Bonde

As surveillance technologies have continued to evolve, the uses and applications for these technologies continues to grow. This presentation will highlight the current security market, specific technology advances, camera, and video system vulnerabilities, and provide examples of how organizations are utilizing surveillance video to strengthen security & provide added visibility across their buildings.

About Mark Bonde: Mark has more than 12 years’ experience in the physical security market, working in the past in channel development and as a direct sales account manager. His background includes a unique understanding of the physical security marketplace and track record to developing long-term relationships.
Thu 9:15 am - 10:15 am
Security, Risk Management & Data Privacy

Working Together: Deaf and Hearing People

Donna Lange, Center Director and PI, DeafTEC

This presentation is intended to raise awareness of deaf & hard-of-hearing individuals as qualified IT professionals and ease the sometimes awkwardness that arises around discussions about disabilities. It is designed to help attendees develop the sensitivity & skills to communicate effectively with deaf & hard-of-hearing co-workers, enable deaf & hearing colleagues to work together more productively, and assist in fostering a workplace culture of diversity & inclusion. Through interactive activities and specially designed materials, this presentation will create a fun, comfortable, and engaging atmosphere.

About Donna Lange: Donna is the Center Director and PI for the DeafTEC: Technological Education Center for the Deaf and Hard-of-Hearing Students, an NSF Advanced Technological Education National Resource Center (award # 1902474). DeafTEC was established in 2011 at the National Technical Institute for the Deaf (NTID), one of the nine colleges of the Rochester Institute of Technology (RIT) in Rochester, NY. The Center serves as a national resource for high schools and community colleges that educate deaf and hard-of-hearing students in STEM-related programs and for employers hiring deaf and hard-of-hearing individuals. The goal of DeafTEC is to increase the number of deaf and hard-of-hearing individuals in highly skilled STEM jobs where they are currently underrepresented and underutilized.
Thu 9:15 am - 10:15 am
Government-as-a Service

10:30 am

Advancing IT Modernization through Road Mapping

Tyrone Spratt, CBTO, MN Dept. of Agriculture, Labor and Industry & Stephen Clark

The Minnesota Department of Agriculture (MDA) has begun an initiative to improve processes used to serve customers and constituents to increase effectiveness. Focused on service delivery and user experience, how has MDA positioned itself to deliver a better experience for its stakeholders? Engage in a conversation about using Business and Technical architecture principles to bring strategic plans alive with an actionable Capabilities RoadMap.

About Tyrone Spratt: Tyrone is the Chief Business Technology Officer supporting Minnesota departments of Agriculture, Labor and Industry and the Board of Animal Health. Tyrone leads a team of 50 technologists driving modernization through application and infrastructure digital transformation.
Thu 10:30 am - 11:30 am
Products or Processes

Ban the Bots: Lessons Learned in Protecting Applications with Cloud-based Web Application Firewalls

Tim McGuire

Thu 10:30 am - 11:30 am
Security, Risk Management & Data Privacy

Creating Safe Spaces for Us

Marsha Smith, President, Creating Safe Spaces

Thu 10:30 am - 11:30 am
Workforce & Professional Development

Evolution of Vulnerability Management at the State of Minnesota

Neal Dawson & Nancy Skuta

The Enterprise Security Office (ESO) has provided vulnerability management for the State of Minnesota for nearly 15 years. This presentation will walk through the journey of delivering vulnerability management, highlighting trends, changes, what works, and didn’t work. The presentation will also touch on the key components and history of vulnerability management.

Neal Dawson, Information Security Supervisor, State of Minnesota-- MNIT Services; Nancy Skuta, Lead Information Security Analyst, State of Minnesota-- MNIT Services
Thu 10:30 am - 11:30 am
Security, Risk Management & Data Privacy

How XDR and CTI Converge for Stronger Security Risk Mitigation (IntSights Sponsored Session)

Alon Arvatz & Jeff Gardner

In this session Jeff Gardner and Alon Arvatz will explore the intersection of extended detection and response (XDR) and cyber threat intelligence (CTI) to uncover its many benefits for security risk mitigation: How CTI extends your company’s monitored environment, Ways to improve signal-to-noise ratio & understand your real risk, and The latest technologies for driving a proactive and automated response.

Thu 10:30 am - 11:30 am
Security, Risk Management & Data Privacy

Power at Work

Denise Moreland, Consultant, Lifeguidesllc.com

Human relationships are negotiations of power. Everyone has the capacity to improve their relationships by improving their ability to negotiate power effectively. This workshop will examine different types of power, understand their impacts, and learn how to leverage each to improve relationships both personally and professionally.

About Denise Moreland: Denise is a consultant, LifeGuides, LLC, and author working primarily with state and local government. Having spent 30+ years as a public servant, she understands the pressures, frustrations, rewards, and opportunities of working for the implementation arm of democracy. She challenges leaders and employees to question the rules to transform the culture.
Thu 10:30 am - 11:30 am
Workforce & Professional Development

Techniques to Secure Public Cloud Deployments

Mike Mahurin, Senior Security Solutions Architect, ConvergeOne

Infrastructure as a Service (IaaS) cloud deployments implement new technical security requirements which must be addressed to provide a secure environment. This session will review open-source tools and native cloud services that can be used to assess cloud infrastructure technical risk. It will also present techniques that can be applied to mitigate common cloud vulnerabilities, optimize cloud security and cover key cloud providers. Examples and lessons learned from the ConvergeOne security practice will be presented.

About Mike Mahurin: Mike is a Senior Security Solutions Architect at ConvergeOne. He has been in the IT field for over 20 years with 19 of those focused on enterprise information security for government, manufacturing, and financial services sectors. He currently supports advanced security consulting services across the United States with including Cloud Risk Management, Vulnerability Management, and Security Program Development. He holds numerous certifications including CISSP, CCSP, CISA, CISM, GCIA, and GPEN.
Thu 10:30 am - 11:30 am
Security, Risk Management & Data Privacy

The Art of Persuasion: How to Persuade Your Audience – Part Two

In this second part of George’s two-part session on public persuasion, we will walk through specific scenarios using the concepts outlined in Part One. George will share some scenarios to discuss, but you are invited to bring examples from your work or situation!  This is a great opportunity in a safe and supportive environment to get feedback and learn from your peers. Join George for this interactive session and learn how you can be more persuasive.

About George Hawkins: George launched his innovation-focused enterprises Moonshot Missions after stepping down as CEO of DC Water, where he served for eleven years. George helps agencies identify and adopt strategies to deliver better service and lower cost.
Thu 10:30 am - 11:30 am
Workforce & Professional Development

12:00 pm

MNIT Commissioner Tarek Tomes, CIO - MNIT Commissioner Tarek Tomes, CIO - Asking The Right Question

Asking The Right Question: How Do We Deliver Value Through Minnesota’s Programs and Services

MNIT Commissioner Tarek Tomes and State of Minnesota CIO will be interviewed by Representative Kristin Bahner. Rep. Bahner is a member of the Technology Advisory Committee, which provides advice on how to update and maintain the State of Minnesota’s IT systems. She and Commissioner Tomes will dive into the future of government technology, its ability to open doors and reduce barriers for Minnesotans to access services, and how we are getting there.

About Tarek Tomes: Mr. Tomes serves as the Commissioner of Minnesota IT Services (MNIT) and the State of Minnesota’s Chief Information Officer (CIO), leading state efforts to provide the best possible IT solutions and customer service to the people of Minnesota and our business partners. As a recognized industry leader, Tomes brings over 25 years of experience in managing technology innovation across diverse industries, both in national, international, and public and private sector operations. Throughout his career, he has facilitated data-driven decision making, implemented many critical enterprise projects, and improved workforce diversity and inclusion. Before becoming Commissioner, Tomes served as the Chief Innovation Officer and former Chief Information Officer at the City of St. Paul, where he was responsible for managing ongoing process improvements, supporting human-centered design, and increasing the overall effectiveness of city services and resources. While in St. Paul, Tomes facilitated a digital transformation at the city level, pioneering the use of mobile applications to improve resident opportunities. This work allowed the city to leverage deep data insights while promoting and supporting equitable service delivery. During his time as St. Paul’s Chief Information Officer, Tomes oversaw the launch of St. Paul’s Open Information Portal, which serves to promote and encourage innovative uses of data and transparency in government services. Tomes’ prior work experience also includes six years as an Assistant Commissioner of Minnesota IT Services, where he created several nation-leading Information Technology sourcing agreements for 33,000+ user utility services statewide – including the first cloud-based public sector statewide service offering in the nation. While Tomes was serving in this role, Minnesota became the first state in the country to manage all Information Technology through service level agreements, a model that was recognized with a national award. Before joining state service, Tomes spent 13 years working for British Telecom.
Thu 12:00 pm - 1:00 pm
General Session

1:00 pm

Golden GOVIT / Prizes / Closing

Thu 1:00 pm - 1:30 pm
General Session

REGISTRATION

Why Attend?

  • We have been in the game with you for 40 years – the Government IT Symposium is one of the nation’s longest-running, well-respected government IT events.
  • Connect with like-minded government IT professionals from a wide variety of settings and locations to gain insights and new ideas.
  • Elevate Your Game with carefully curated content, developed and presented by government IT professionals and their solution partners.
  • Over 60 hours of content – both in-person and virtual experiences.
  • On-demand access to recorded sessions, for months after the event.
  • Multiple, thought-provoking keynote and plenary speakers.
  • Formal and informal opportunities to interact with presenters, solution partners and your peers.

COST:

$200/pp

In-Person Pre-Conference

$300/pp

Three-Day Virtual

$400/pp

Pre-Con + Three-Day Virtual

Need Help Asking for Training $

Check out this great resource from Indeed.com.

Help make the Symposium more successful. If you are a speaker, presenter, sponsor / exhibitor or already registered, download our toolkits and help promote it to your network! 

As technology partners, we know you’ll appreciate that we’re using innovation and technology to continue to convene and connect people in meaningful ways via a high-tech, interactive virtual environment!
We’ve taken time to curate innovative benefits, as well as state-of-the-art virtual conference technology which will bring more visibility, engagement opportunities and overall value for your investment. Check out the opportunities below! 
To learn more and  discuss the best opportunities for you, contact Christopher Kohn, ckohn@fusionlp.org.

Speed Networking Is Back!

Speed Networking is a great opportunity for your company to connect with several influential and knowledgeable government IT leaders/decision-makers. Each sponsoring company is invited to send up to two representatives to this event, and will have time with government IT representatives to introduce themselves, ask questions and gather information. Speed Networking will take place during the in-person Pre-conference on Monday, November 15 from 3:00 – 4:30pm at the RiverCentre.

Matthew Zaruba

Matthew Zaruba

Enterprise IT Specialist, City of Rochester, MN

Jeff Nyberg

Jeff Nyberg

CTO, MNIT

Glen Gilbertson

Glen Gilbertson

CIO, Hennepin County

Bernie Gulachek

Bernie Gulachek

CIO, University of Minnesota

Tyrone Spratt

Tyrone Spratt

CBTO, MNIT - MN Dept. of Agriculture

2021 SPONSORS

PINNACLE

Microsoft

DIAMOND

IBM Red Hat Logo

PLATINUM

Amazon Web Services
Rubrik Sled Logo

GOLD

AvePoint logo
dynatrace logo
Insight Logo
IntSights Logo
PDS Aruba joint logos
Software AG Logo
Pink & blue logo
Orange kinetic data logo

PROMOTIONAL PARTNERS

League of Minnesota Cities Logo
Minnesota Counties Computer Cooperative Logo
MN County IT Leadership Association Logo
UMSA text and colorful X logo

OTHER OPPORTUNITIES

Check out our other events for government IT professionals.

Encore Experience

Live, virtual sessions FREE of charge for government IT professionals.

About Fusion Learning Partners

From learning opportunities and events to organizational development and collaborative initiatives, Fusion exists to strengthen and transform the communities where we work, live, and thrive.

Because Innovation Begins with Learning.

2021 Steering Committee

Alex Hepp, City of Hopkins
Chad Kummerow, Microsoft
Corey Tramm, Sourcewell Tech
Dave Andrews, Minnesota State Services for the Blind – DEED
David Berthiaume, Minnesota IT Services
Glen Gilbertson, Hennepin County
Jason Greninger, City of Rogers
Jay Wyant, Minnesota IT Services

Jim Hall, Hallmentum
Joel Pingel, Google
Lisa Meredith, Minnesota Counties Computer Cooperative
Matt Bailey, IBM
Melissa Reeder, League of Minnesota Cities
Renee Heinbuch, Washington County/MNCITLA
Sue Wallace, CompTIA Tech