Encore Experience

July 22nd 2021 Encore! Experience

Whether we’re providing user support or building a custom application, we’re all practicing design. But how much do we really know about design? In this presentation, we’ll discuss what exactly design is and how we can apply universal concepts to everything from building a chair to developing an online customer service portal. We’ll cover topics like design terms, usability testing, plain language, and how to determine if a design is good (or not). By the end of the presentation, attendees will be armed with a whole new view on how their IT work is actually design work, and they’ll walk away rethinking everything that goes into developing positive user experiences with technology.

The event is finished.

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