Improving Impact: A Crash Course in Human-Centered Design

DATE:
Thursday, December 12

TIME:
10:00 am – 11:30 am

SESSION TRACK:
Got GaaS?

SPEAKER(S):
Abby Bryer
Principal, Azul Seven

Kristina Woodburn
Consultant, Azul Seven

How do you leverage design thinking to broaden your organization’s impact? In this hands-on session, the experienced design experts at Azul Seven will guide attendees through a crash course in design thinking. This course will focus on the fundamental values of the human-centered design process—empathy gathering, a bias toward action, and a culture of iteration and rapid prototyping. Come prepared to participate! You’ll be learning the design thinking process by working and doing.

Attendees will learn:
• Why empathy for your customers helps create better products and services
• How to use the design thinking process to gain empathy for your users
• How a bias towards action can improve ideation and brainstorming
• How to use prototyping to rapidly test ideas and get to better solutions faster

Leave with new tools to put into action right away!

Learning Objectives: 

  1. Understand why empathy for your customers helps create better products and services.
  2. Learn how a bias towards action can improve ideation and brainstorming.
  3. Discover how to use prototyping to rapidly test ideas and get to better solutions faster.

About GTS Educational Events

If you are a nonprofit or public sector group looking to create a conference, workshop or educational event with impact, look to GTS. We believe educational events are successful when participants learn and grow and then return to their organizations and communities to make them stronger. We look forward to continuing our work with the broad spectrum of organizations striving to make a difference for the people and communities they serve.

Steering Committee

Alex Hepp, City of Hopkins
Bill Bleckwehl, Cisco
Dave Andrews, DEED
Jay Wyant, Minnesota IT Services
Jim Hall, Ramsey County
Matt Bailey, IBM
Melissa Reeder, League of Minnesota Cities
Nathan Beran, City of New Ulm
Sue Wallace, IT Futures Foundation
Lisa Meredith, Minnesota Counties Computer Cooperative
Justin Kaufman, Minnesota IT Services
Renee Heinbuch, Washington County/MNCITLA
Jerine Rosato, Ramsey County
David Berthiaume, Minnesota IT Services
Cory Tramm, Sourcewell Tech 

Content Committee

Tomas Alvarez, Federal Reserve
Tom Ammons, MN.IT – Central
Dave Andrews, MN State Services for the Blind
Susan Bousquet, MN.IT – DOT
Robert Granvin, Metro State
Alex Hepp, City of Hopkins
Shawntan Howell, Ramsey County
Jenny Johnson, Metropolitan Council
Millicent Kasal, MN.IT – Central
Ping Li, MN.IT – MMB
Chibuzor Nnaji, MN.IT – DHS
Mehrdad Shabestari, MN.IT – Central