It’s a Complex World: Leading and Navigating Through Complexity

Thursday, December 12

10:00 am – 11:30 am

Geek School

Richard Matson-Daley
Senior Relationship Manager, Minnesota IT Services

Ellena Schoop
Enterprise Data Architect/Sr. Data Governance, Minnesota IT Services

Kris Schulze
Experience IT Program Manager, Minnesota IT Services

Dan Stirratt
Strategic Leadership Coordinator, DHS

Kirsten Henry
Strategic Planning Director, Minnesota IT Services

Our work in Government IT is becoming increasingly complex. We increasingly find ourselves in situations where multiple systems interact in ways that are impossible to predict. How do we plan and structure our work when we can’t reliably predict its effect? We increasingly find ourselves working on issues that affect diverse stakeholders in a variety of ways. How do we understand those impacts and respond to them without drowning in scope creep? We increasingly find ourselves working in cross-departmental rooms of experts where no one person has final authority. How do we make decisions and commit to action where no single person is accountable?

In these complex situations, while our traditional approaches to getting things done do not fit, we are still responsible for serving our constituents. This interactive, 90-minute solutions-driven workshop will introduce attendees to new approaches and practical tools for working in complexity, and will provide an opportunity to apply those approaches to their real-life workplace situations.

Learning Objectives 

  1. Discover how to use the Cynefin framework to distinguish between obvious, complicated, complex, chaotic or disordered situations, and identify an appropriate approach to each.
  2. Begin thinking more deliberately and strategically about collaboration.
  3. Learn how to build in user-centeredness from the beginning of projects and initiatives.

About GTS Educational Events

If you are a nonprofit or public sector group looking to create a conference, workshop or educational event with impact, look to GTS. We believe educational events are successful when participants learn and grow and then return to their organizations and communities to make them stronger. We look forward to continuing our work with the broad spectrum of organizations striving to make a difference for the people and communities they serve.

Steering Committee

Alex Hepp, City of Hopkins
Bill Bleckwehl, Cisco
Dave Andrews, DEED
Jay Wyant, Minnesota IT Services
Jim Hall, Ramsey County
Matt Bailey, IBM
Melissa Reeder, League of Minnesota Cities
Nathan Beran, City of New Ulm
Sue Wallace, IT Futures Foundation
Lisa Meredith, Minnesota Counties Computer Cooperative
Justin Kaufman, Minnesota IT Services
Renee Heinbuch, Washington County/MNCITLA
Jerine Rosato, Ramsey County
David Berthiaume, Minnesota IT Services
Cory Tramm, Sourcewell Tech 

Content Committee

Tomas Alvarez, Federal Reserve
Tom Ammons, MN.IT – Central
Dave Andrews, MN State Services for the Blind
Susan Bousquet, MN.IT – DOT
Robert Granvin, Metro State
Alex Hepp, City of Hopkins
Shawntan Howell, Ramsey County
Jenny Johnson, Metropolitan Council
Millicent Kasal, MN.IT – Central
Ping Li, MN.IT – MMB
Chibuzor Nnaji, MN.IT – DHS
Mehrdad Shabestari, MN.IT – Central