GOVIT Hub 365

Live & Recorded Webinars

2024 Technology Forecast for State and Local IT: Cloudy Skies With a Mix of Modernization and a Lot of AI

Speakers: Doug Robinson, Executive Director, National Association of State Chief Information Officers (NASCIO), and Dr. Alan Shark, Executive Director, Public Technology Institute

NASCIO and PTI present our annual preview of the issues and priorities that will impact state and local government IT in the coming year. We will explore the trends, pain points, as well as opportunities that promise to make 2024 an exciting year for the government IT community.

The forecast webinar will highlight key findings from NASCIO and PTI research, based on surveys, interviews with technology executives, and what we are hearing from our private sector partners. The intent: to provide participants with a picture of state and local government IT in 2024 – and beyond.

ABOUT THE SPEAKERS

Doug Robinson - NASCIO

Doug Robinson, Executive Director, National Association of State Chief Information Officers (NASCIO)

Doug Robinson has served as Executive Director of the National Association of State Chief Information Officers (NASCIO) since 2004. Founded in 1969, NASCIO is the only national organization representing state chief information officers of the fifty states and territories. He is responsible for the overall executive leadership of the association including strategic plan and policy execution, government affairs, strategic alliances, emerging issues and board and committee oversight. He also provides strategic direction for NASCIO’s initiatives and advocacy positions on issues such as cybersecurity, enterprise architecture, IT governance, information sharing and business innovation. Doug is a frequent speaker, panelist, author and recognized national expert representing state CIOs, policy issues, priorities and trends in state government IT.

His career spans almost forty years in public sector information technology including positions in state government, higher education and IT consulting. Prior to joining NASCIO he served as Executive Director in the Governor’s Office for Technology, Commonwealth of Kentucky.

Dr. Alan Shark - Public Technology Institute

Dr. Alan Shark, Executive Director, Public Technology Institute

Alan has headed the Public Technology Institute (PTI) for some 19 years and brings 30+ years of experience in technology and public management. He is a recognized author, speaker, blogger, and podcast host, and has spent most of his career in nonprofit management. He also teaches Technology & Public Management for over 14 years and is currently associate professor at the Schar School of Policy and Government, George Mason University. In addition to PTI and teaching, Alan is co-chair and fellow of the Standing Panel on Technology Leadership for the National Academy of Public Administration.

What’s trending in state and local government IT? Ask the Executive Directors

Speakers: Doug Robinson, Executive Director, National Association of State Chief Information Officers (NASCIO), and Dr. Alan Shark, Executive Director, Public Technology Institute

The audience was in the driver’s seat for this webinar as the executive directors of NASCIO and PTI took questions on the latest trends impacting state and local government CIOs. What are the areas of focus of IT executives? What’s the latest on budgeting, operational and management priorities for state and local IT? What works, and what doesn’t, when it comes to building effective partnerships and strategies for collaboration and innovation? With all the buzz around AI, what CIOs should be considering as they meet with policy leaders and internal customers as the interest in deploying AI for government services grows.

ABOUT THE SPEAKERS

Doug Robinson - NASCIO

Doug Robinson, Executive Director, National Association of State Chief Information Officers (NASCIO)

Doug Robinson has served as Executive Director of the National Association of State Chief Information Officers (NASCIO) since 2004. Founded in 1969, NASCIO is the only national organization representing state chief information officers of the fifty states and territories. He is responsible for the overall executive leadership of the association including strategic plan and policy execution, government affairs, strategic alliances, emerging issues and board and committee oversight. He also provides strategic direction for NASCIO’s initiatives and advocacy positions on issues such as cybersecurity, enterprise architecture, IT governance, information sharing and business innovation. Doug is a frequent speaker, panelist, author and recognized national expert representing state CIOs, policy issues, priorities and trends in state government IT.

His career spans almost forty years in public sector information technology including positions in state government, higher education and IT consulting. Prior to joining NASCIO he served as Executive Director in the Governor’s Office for Technology, Commonwealth of Kentucky.

Dr. Alan Shark - Public Technology Institute

Dr. Alan Shark, Executive Director, Public Technology Institute

Alan has headed the Public Technology Institute (PTI) for some 19 years and brings 30+ years of experience in technology and public management. He is a recognized author, speaker, blogger, and podcast host, and has spent most of his career in nonprofit management. He also teaches Technology & Public Management for over 14 years and is currently associate professor at the Schar School of Policy and Government, George Mason University. In addition to PTI and teaching, Alan is co-chair and fellow of the Standing Panel on Technology Leadership for the National Academy of Public Administration.

Open Source in Business

Speaker: Jim Hall, CEO, Hallmentum

Find out what open-source software is and how it is changing the game. Leveraging open-source software can lead to quicker innovation, reduced time to market, freedom from lock-in, enhanced reliability, lower total cost of ownership, and a host of other benefits. Explore how moving to open-source may require rethinking business models, procurement methods, project management methodologies, cost of ownership, staffing, management of non-vendor & community relationships, risk assessment, and commercialization.

ABOUT THE SPEAKER

Jim Hall – CEO Hallmentum

Jim Hall, CEO, Hallmentum

Jim Hall is an innovative, high-achieving Senior IT Leader with over twenty years’ experience in IT Leadership. Jim believes in developing the next generation of IT Leadership, to help IT organizations better respond to the changing technology landscape.

After serving more than eight years as Chief Information Officer in government and higher education, Jim founded Hallmentum to provide coaching, advising, and mentoring to CIOs and IT Directors, Leadership Development training to emerging IT Leaders, and Essential Management training to new managers and supervisors.

Jim is a featured speaker on IT Leadership and Technology Innovation at conferences and venues including Government IT Symposium, SINC Midwest IT Forum, International Institute of Business Analysis, Premier CIO Forum, Minnesota e-Learning Summit, CIC CIO TechForum, and UBTech.

Jim is a published author on IT Leadership, and has written Coaching Buttons, a collection of essays about leadership and vision in information technology: how to be a leader, how to lead through change, how to do strategic planning. Jim has also contributed chapters to several professionally published books on IT Leadership, including The Open Organization Leaders Manual (2nd Edition), The Open Organization Workbook, and Cultivating Change.

Jim contributes feature articles about IT Leadership and Technology Innovation in magazines and journals including Government CIO Outlook, CIO Review, University Business, OpenSource, and The Open Organization. Jim has also been interviewed and cited as an expert on IT Leadership and Technology Innovation for publications including University Business Magazine, and MinnPost.

Jim has a master’s degree in Scientific and Technical Communication from the University of Minnesota, and a bachelor’s degree in Physics from the University of Wisconsin-River Falls.

Incremental Modernization of Legacy Applications

Presenter: Demos Economacos – Systems Engineer – Software AG Government Solutions

Discover how to incrementally modernize your legacy applications into a modern enterprise landscape through integration. This will make your IT enterprise more agile and able to quickly respond to new business requirements.

You will learn:

  • How to quickly and easily turn key application business functions into callable APIs
  • How to incorporate existing capabilities into an agile development landscape
  • How to leverage new technologies to modernize and expand your legacy applications

Reimagining Community Policing through a Digital Platform

Speaker: Sabih Khan – Industry Strategy & GTM Executive, Public Safety & Justice- Salesforce

Bringing the ease of consumer technology into law enforcement can power more comprehensive policing efforts that address problems at their source and help agencies nurture positive connections with their communities by providing residents with increased visibility and personalized interactions that fosters increased trust. Find out how agencies are migrating processes from a traditional RMS to a robust platform, like Salesforce, to empower community police officers with a tool that allows them to go beyond cursory documentation and address & resolve root problems through case management. Moving to a platform approach that supports effective problem solving can go a long way in boosting the relationships public safety agencies have with the communities they serve.

Strengthening Minnesota’s Cyber Security Posture

Speaker: Stacy Kaiser, MNIT SOC Supervisor

Ransomware. Phishing. Hacktivism. Solarwinds. Kaseya. Cyber threats are evolving rapidly, and we need to work together and share resources to successfully tackle them. Through a new grant-funded service, available to participating Minnesota counties, port cities and tribes, MNIT Security Operations Center (SOC) team and the Threat and Vulnerability Management Unit (TVMU) are collaborating to offer help in detecting, responding, and remediating new & emerging cyber threats. Learn how to help build a collaboration network throughout the state to quickly detect, prevent, and respond to cyber threats with limited resources. Find out more about the Statewide Security Monitoring Initiative (SSMI) and how to enroll in the program.

Leading Through Change

Moderator: Jim Hall, CEO, Hallmentum
Presenters:
Zarina Baber, Assistant Commissioner for MNIT, Office of Transformation and Strategy Delivery
Jerry Driessen, Executive Counselor, Info-Tech Research Group

The world changed in 2020. IT leaders stepped up to transition their organizations from in-person to remote. And now, as organizations return to an in-person mode, we still experience change. This panel discussion explores the challenges faced by different organizations, and the strategies these IT leaders used to not just address that change, but to lead through it.

How to Facilitate a Retrospective

Speakers: Stephanie Ahles, Trainer and Facilitator, HueLife and Angie Asa-Lovstad, Trainer, Facilitator, and Coach, HueLife

Have you been asked to conduct a project retrospective and are unsure of where to start? Or are you a new Scrum Master and unsure of what goes into facilitating sprint retrospectives? If you answered yes, this workshop is for you. This interactive workshop will provide you with a proven approach to preparing productive project retrospectives – especially in a virtual environment.

Human-Centered Design for Inclusive & Empathetic Resident Services

Speakers: Gorham Palmer, Distinguished Designer, IBM and Sarah Preputnik, Associate Design Director, IBM

Human centered design offers a powerful mechanism to bring an outside-in perspective that builds alignment while accelerating progress toward meaningful outcomes. Engage in an interactive discussion about how these practices can not only help envision a future state desirable to your residents, but how they can be used to build on successful practices and capabilities in place today that are essential for demonstrating rapid results.

We explore keys that make Enterprise Design Thinking successful, provide examples of the framework in action, and work with participants to develop their own ideas around key priorities for human-centered design. Participants will leave with pathways to continue their journey applying this framework to solve complex problems that will provide the foundation for more equitable, inclusive, and empathetic government services.

Flexibility in Strategic Planning – Responding to Changing Organizational Needs

Speakers: Julie Baker, IT Strategic Analyst, Hennepin County
Charles Lynn Windhorst, IT Manager Strategic Planning, Hennepin County Information Technology

We’ve learned many things over the last year, including that change will continue at a rapid pace. Linear strategic planning processes that take years to complete and implement no longer match the speed of technology and organization changes.

The Hennepin County IT Strategy Management team modified its planning process to be more nimble by utilizing short-term, mid-term and long-term planning activities to help IT leaders manage resources and strategy progress, while ensuring IT has the flexibility to shift work to the county’s top priorities. We’ve incorporated agile techniques into our process to help us adapt through each year, in response to changing needs in the organization.

This session will cover our strategy management playbook and the activities we use to manage short, mid and long-term planning needs.

Project Implementation: Making Accessibility a Priority from Start to Finish

Speakers: Kim Wee, Webmaster and Digital Accessibility Coordinator, Minnesota IT Services partnering with Education
Tamara Williams, Project Manager, Minnesota IT Services partnering with Education
Courtney Petrosky, Project Management Supervisor, Minnesota IT Services partnering with Education

It’s important to consider accessibility throughout the entire design and development process for seamless integration into web projects. Join the MNIT@Education team as they share how accessibility was incorporated in a project, from beginning to end. Find out how they worked with an external vendor to make sure best practices were applied during accessibility testing and challenges they encountered.

Weaponization of Social Media

Speaker: Mary Frantz, CISO at Enterprise Knowledge Partners, LLC

This session will review the increase in cyberattacks, and level of sophistication, as social media manipulates human behavior to ignite harmful attacks on individuals and Enterprise networks. The session will cover how social media apps are used to steal credentials, followed by a simulated demonstration of how to inject login info, and a simulation of how attackers accumulate use data scraped or stolen from social media. Finally the session will conclude with how to mitigate cyber attacks through user training and the development of specific policies on internet blocking and mobile device management.

Strengthening Minnesota Counties Cyber Security Posture

Speaker: Kevin Ford, Former Chief Information Security Officer, State of North Dakota

North Dakota leads the nation in energy, agriculture, and unmanned aerial systems – all of which require secure IT infrastructure. As a priority for the state, cybersecurity has been at the forefront of a unified IT strategy. Watch to learn more!

Your Users are Cave People, But Don’t Hold That Against Them

Speaker: John Nerge, GIS Coordinator, City of Brooklyn Park

Whether we’re providing user support or building a custom application, we’re all practicing design. But how much do we really know about design? In this presentation, we’ll discuss what exactly design is and how we can apply universal concepts to everything from building a chair to developing an online customer service portal. Watch to learn more!

Unifying Cybersecurity Across 7 Branches of Government

Speaker: Stacy Kaiser, SOC Supervisor, MNIT

Phishing. Hacktivism. Solarwinds. Kaseya. Cyber threats are evolving rapidly, and we need to work together and share resources to successfully tackle them. Through a new grant-funded service, available to participating Minnesota counties, port cities and tribes, MNIT Security Operations Center (SOC) team and the Threat and Vulnerability Management Unit (TVMU) are collaborating to offer help in detecting, responding, and remediating new & emerging cyber threats.

Super Simple Ways to Panic a Pentester

Speaker: Brian Johnson, President, 7 Minute Security

Attackers and pentesters get giddy when they rip apart our networks, crack passwords, exploit systems and escalate privileges. The good news for us is there are a number of easy and free things we can do — using group policies, some open source tools and a couple of Raspberry Pis — to make their jobs much more difficult. Don’t miss this presentation to see live demonstrations of tools and techniques, and walk away knowing how to effectively and repeatedly panic your next pentester.

Everyone Needs a Little Automation

Speaker: Jason Rist, Senior Technical Account Manager

Automation is an invaluable tool. We use it daily to do a variety of things from building our personal workstations, to setting up all matter of demos, to provisioning workshops for the public. Throughout this session, we will explore how to set up and learn basic ansible, while covering multiple examples of enterprise automation.

Open Organizations: An Introduction

Speaker: Bryan Behrenshausen, Community Architect, Red Hat

How can we build government organizations that are more innovative, responsive, and accountable to both internal stakeholders and external constituencies? By making open principles like transparency, collaboration, inclusivity, adaptability, and community the foundation for change. Attendees will explore open organizational culture and design, learn about the ways principles derived from open-source projects, and how communities can guide successful transformations across the organization—not just in the IT shop.

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