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ELEVATE YOUR GAME AT THE 40th ANNUAL SYMPOSIUM!

In Person Pre-Conference

November 15, 2021

We are excited to invite you back in person for our pre-conference on Monday, November 15th at the Saint Paul RiverCentre. Can’t make the pre-conference? No problem! Join us for the virtual conference November 16-18th.

As the host of the Symposium, safety of participants and staff is our number one priority. Fusion Learning Partners is continually monitoring the COVID19 situation and will follow direction from the CDC and local authorities to maintain a safe in-person event. All changes or requirements for onsite participation will be communicated to registrants via email. 

Virtual Government IT Symposium

November 16 – 18, 2021

Celebrating 40 years, the Government IT Symposium is one of the longest-running & largest government IT events in the nation. We know that government technology is no longer strictly technology-focused but incorporates a broader set of skills. The Government IT Symposium is designed to support your individual and organizational evolution – helping to position you and your agency to deliver on heightened expectations from citizens and policymakers. Join your fellow colleagues for engaging and innovative content that is bound to help you discover new strategies and tactics that Elevate Your Game!

What Are The Golden GOVIT Awards?

The Golden GOVIT Awards recognize government agencies and individuals that have advanced government technology through collaboration, innovation service and individual leadership.

Submissions Accepted Through October 4, 2021

2021 KEYNOTES

Day 1 Keynote:
Seeing From a Different Point of View

Tuesday, November 16th from 9:15 – 10:15am 

Chess is often known as a thinking game. In order to beat your opponent, you must step into their shoes and think about how they would think. In Maurice’s session, he will show you how to transfer the chess move thought process and adapt that same way of thinking into your own business and life. This fascinating session will help get your brain thinking in ways you never expected to use.

Maurice Ashley

Maurice Ashley

First African-American Chess Grandmaster, Analyst, Commentator and Emcee

George S. Hawkins, Esq.

George S. Hawkins, Esq.

Founder and CEO, Moonshot Missions

Day 2 Keynote:
Moonshot: Innovation in Government

Wednesday, November 17th from 9:15 – 10:15am  

Public sector agencies are often known to be “conservative” -not in a political sense, but in a unwillingness to take risks and innovate.  These agencies, conventional wisdom suggests, are hampered by rigid bureaucracies that are hostile to changing layers of standard procedures.  George Hawkins, who transformed the District of Columbia Water and Sewer Authority into DC Water – from an organization resistant to change into an innovative powerhouse – believes that a resistance to change is almost always rooted in understandable principles and practices.  He will suggest a simple and practical seven step process to encourage innovation that is founded on understanding the values of an organization, and using them as a motivator for change within a secure process and structure.  George will lace his presentation with entertaining stories designed to illustrate key points.

SESSION SCHEDULE

Daily Agenda

Agenda and Sessions are subject to change. Last updated 9/23/2021

All times are listed in Central Time Zone.

Join us in-person for the 2021 Government IT Symposium Pre-conference sessions!

  • 9:00am – Noon: Morning Pre-conference Sessions
  • Noon – 1:00pm: Break for Lunch
  • 1:00pm – 4:00pm: Afternoon Pre-conference Sessions
  • 3pm - 4:30pm - Speed Networking (MUST be a registered sponsor or exhibitor, additional fees may apply.)

All times are listed in Central Time Zone.

8:30am Virtual tradeshow opens
9:00am - 9:15am Welcome & Opening Comments
9:15am - 10:15am Opening Keynote with Maurice Ashley
10:15am - 10:30am Break
10:30am – 11:00am Informal Programming
11:00am – 11:15am Break
11:15am – 12:15pm Concurrent Sessions
12:15pm – 1:00pm Lunch Break/Community Forum Discussions
1:00pm – 1:30pm Plenary Session
1:30pm – 1:45pm Break
1:45pm – 2:45pm Concurrent Sessions
2:45pm – 3:00pm Break
3:00pm – 3:30pm Informal programming
3:30pm – 3:45pm Break
3:45pm – 4:15pm Plenary Session
4:30pm Virtual tradeshow closes

 

All times are listed in Central Time Zone.

8:30am Virtual tradeshow opens
9:00am - 9:15am Welcome & Opening Comments
9:15am - 10:15am Keynote with George S. Hawkins, Esq.
10:15am - 10:30am Break
10:30am – 11:00am Informal Programming
11:00am – 11:15am Break
11:15am – 12:15pm Concurrent Session
12:15pm – 1:00pm Lunch Break/Community Forum Discussions
1:00pm – 1:30pm Plenary Session
1:30pm – 1:45pm Break
1:45pm – 2:45pm Concurrent Sessions
2:45pm – 3:00pm Break
3:00pm – 3:30pm Informal programming
3:30pm – 3:45pm Break
3:45pm – 4:15pm Plenary Session
4:00pm Virtual tradeshow closes

All times are listed in Central Time Zone. 

8:30am Virtual tradeshow opens
9:00am - 9:15am Welcome & Opening Comments
9:15am - 10:15am Concurrent Sessions
10:15am - 10:30am Break
10:30am – 11:30am Concurrent Sessions
11:30am – 12:00pm Break
12:00pm – 1:00pm CIO Remarks/Panel Discussion
1:00pm – 1:30pm Golden GOVIT/prize/closing remarks
2:00pm Virtual tradeshow closes

Browse the Session Schedule Below or Download It (PDF):

All times are listed in Central Time Zone.

November 15th 2021

9:00 am

Screen Reader Testing: How and Why

Dave Andrews, CTO

Through a demonstration of two major Windows screen readers, JAWS and NVDA, we will cover the basics on how to use each one. You will learn the fundamentals of testing a web page or site and the strengths and weaknesses of screen reader testing.

About Dave Andrews: Dave has over 40 years’ experience in the information access field and has worked for the Communication Center of Minnesota State Services for the Blind (SSB) for the past 26 years. He is currently serving as Chief Technology Officer for SSB where he supervises the Engineering Unit and oversees a variety of technology-related projects and staff designed to improve access to information by the Blind and visually impaired. This includes both computer access and access to information. He also contracts with the National Federation of the Blind, NFB, for which he administers over 375 internet mailing lists, and over 40 web sites.
Mon 9:00 am - 12:00 pm
Products or Processes

The Dark Arts of Project Management: Influence and Politics

Joe Perzel, Program Manager

The successful journey of a project from start to finish is not linear, clean, forecastable or easy. Your interest is to deliver the project on time, on budget and with a smile on everyone’s face, but others have conflicting interests. How do you minimize these occurrences and provide the best chance to survive the project intact? This presentation will focus on the soft-side of project management, using audience participation and exercises to share the community’s intelligence.

About Joe Perzel: Joe has been leading projects of all sizes and managing staffs since 1982 in both a corporate and vendor capacity. He has a background in multiple industries such as healthcare, insurance, finance, government, manufacturing, non-profit and education. Presently Joe is President, JPerzel Inc. and a Program Manager at Surescripts LLC. Previously he has held leadership positions at Cargill, Thomson Reuters, MN Workers Compensation Bureau and International Multifoods.
Mon 9:00 am - 12:00 pm
Products or Processes

1:00 pm

Project Stakeholders: Dealing with Sleeping Giants to Saboteurs

Joe Perzel, Program Manager

All projects have their promoters and their detractors, people that can either make or break your project or your team. This presentation will give you practical advice on who you need to focus on, show you how to classify where each person sits on the “Interest, Attitude, and Power” axis of your Stakeholder chart and how to improve the attitude and interest of the power players in your world. Through exercises and situational case studies we will cover: What the Stakeholder Identification chart is and how it will help you., Use of personality profiling to help understand what makes people “tick” and where to place them on the chart., Techniques and tools to help move people from “disinterested to involved” and “poor attitude to a champion”., Key tactics of “Include, Influence, Ignore, Isolate”.

About Joe Perzel: Joe has been leading projects of all sizes and managing staffs since 1982 in both a corporate and vendor capacity. He has a background in multiple industries such as healthcare, insurance, finance, government, manufacturing, non-profit and education. Presently Joe is President, JPerzel Inc. and a Program Manager at Surescripts LLC. Previously he has held leadership positions at Cargill, Thomson Reuters, MN Workers Compensation Bureau and International Multifoods.
Mon 1:00 pm - 4:00 pm
Products or Processes

Purposeful Leadership: Be the Trusted Leader to Connect, Engage, Collaborate

Patricia Neal, Co-founder & President

Explore challenges and opportunities of a rapidly changing world through Purposeful Leadership: Connect with purpose as a stabilizing force to focus on what matters – your purpose and intent for yourself and those you lead.; Trust Leadership Behaviors: Engage with authenticity and heart to be a trusted leader creating positive change.; Hybrid Leadership Skills: Collaborate with confidence for committed, aligned action – whether in-person, hybrid or virtually.

About Patricia Neal: Patricia is the Co-founder & President of Center for Purposeful Leadership. Patricia's work focuses on individual and organizational change, where she collaborates with individuals, teams to increase their positive impact in the world. CPL's signature programs include The Art of Convening Trainings, The Art of Purposeful Leadership, Great Virtual Leadership, Collaborative Leadership model and toolkit, and consulting and coaching programs. All CPL programs are dedicated to creating a world that works for all.
Mon 1:00 pm - 4:00 pm
Workforce & Professional Development

November 16th 2021

9:00 am

Welcome & Keynote Featuring Maurice Ashley

Maurice Ashley

Chess is often known as a thinking game. In order to beat your opponent, you must step into their shoes and think about how they would think. In Maurice’s session, he will show you how to transfer the chess move thought process and adapt that same way of thinking into your own business and life. This fascinating session will help get your brain thinking in ways you never expected to use.

About Maurice Ashley: Maurice Ashley made history in 1999 when he became the first African-American chess grandmaster. He is a three-time national championship coach, author of Chess for Success: Using an Old Game to Build New Strengths in Children and Teens, Chess commentator, iPhone app designer, puzzle inventor, and motivational speaker.
Tue 9:00 am - 10:15 am
General Session

10:30 am

Informal Programming

Featuring Golden GOVIT Interviews, Hallway Hangout Discussions and Exhibit Hall.

Tue 10:30 am - 11:00 am
General Session

11:15 am

Flexibility in Strategic Planning to Respond to Changing Organizational Needs

Julie Baker, Hennepin County

We’ve learned over the last year that change will continue at a rapid pace. Linear strategic planning processes that take years to complete and implement no longer match the speed of technology and organization changes. The Hennepin County IT Strategy Management team modified its planning process to be nimbler by utilizing short-term, mid-term and long-term planning activities to help IT leaders manage resources and strategy progress – while ensuring IT has the flexibility to shift work to the county’s top priorities. Find out how incorporating agile techniques aide response to changing needs in an organization and explore our strategy management playbook, plus the activities used to manage short, mid, and long-term planning needs.

About Julie Baker: Julie is an IT Strategic Analyst as a member of the IT Strategic Planning team. Julie joined Hennepin County in 2014 as a business analyst, in 2017 she assumed the role of IT Consulting Specialist, and in 2020 became an IT Strategic Analyst.
Tue 11:15 am - 12:15 pm
Products or Processes

NIST Zero Trust - Understanding and Navigating NIST Zero Trust Under the Current Threat Landscape

Chip Wagner

This session will discuss NIST Zero Trust Architecture (ZTA) Guidelines and review the pros & cons of the 3 ZTA methodologies discussed in the NIST Guidelines. We will discuss, from an agnostic point-of-view, the most efficient Zero Trust controls; examine both the technology & business impact of ZTA in the era of remote workforce; multi-cloud; review recent security breaches; discuss lessons learned from current Cyber Trends; explain how Zero Trust controls provide a strong defense against breaches; and recommendations for evaluating ZTA initiatives within your organization.

About Chip Wagner: Chip has years of industry experience in security. He has done everything from incident response to deputy CISO. He's spent the last several years helping the largest organizations (public & private) secure their enterprise.
Tue 11:15 am - 12:15 pm
Security, Risk Management & Data Privacy

Pandemic Response and Cloud Technologies

Joseph Pugh, Development, Data and Initiatives Manger, MNIT

MNIT partnering with the Minnesota Department of Health (MDH) created over 50+ IT systems and artifacts in support of the COVID-19 pandemic response. Most of these efforts extended various cloud services for rapid development and implementation of modern, scalable, and robust solutions. Find out how cloud technology has matured and altered the business landscape at MDH; creating technology in an extremely high-pressure environment; and how MNIT & MDH overcame organizational inertia to implement effective solutions. Hear about successes such as: the deployment of 20+ call centers serving thousands of agents, the introduction of Data Lakes and a successful Salesforce implementation. Also hear cautions on architecting on the fly, rapid system development, financial boom & bust, and how MNIT & MDH attempted to control the resulting chaos.

About Joseph Pugh: Joseph has over 25 years of development and Data Systems experience. He is currently the Development, Data and Initiatives Manger with MNIT partnering with the Minnesota Department of Health. Joseph’s career encompasses the evolution of programming from the mainframe, client server, fat client servlets and now “the cloud”. His perspective and experience align with a significant number of development and data government staff.
Tue 11:15 am - 12:15 pm
Government-as-a Service

Recruiting & Retention in a Post-Pandemic World

Deanna Grady, LinkedIn

Employee expectations are changing. LinkedIn studies show that top drivers of employee happiness are learning & growth opportunities, a sense of belonging, and strong organizational values. In a tight labor market, it’s more important than ever for government organizations to create thriving, inclusive workplace cultures and effectively communicate their employer brand – all while managing the new challenges of a hybrid work environment. Learn to identify trends that influence recruiting and best practices on how to attract, engage, and retain top talent in a post-pandemic world.

About Deanna Grady: Deanna Grady is the head of North American government sales at LinkedIn, leading a team that helps government leaders attract, retain, and engage top talent.
Tue 11:15 am - 12:15 pm
Workforce & Professional Development

Reimagining Community Policing through a Digital Platform

Sabih Khan, Salesforce

Bringing the ease of consumer technology into law enforcement can power more comprehensive policing efforts that address problems at their source and help agencies nurture positive connections with their communities by providing residents with increased visibility and personalized interactions that fosters increased trust. Find out how agencies are migrating processes from a traditional RMS to a robust platform, like Salesforce, to empower community police officers with a tool that allows them to go beyond cursory documentation and address & resolve root problems through case management. Moving to a platform approach that supports effective problem solving can go a long way in boosting the relationships public safety agencies have with the communities they serve.

About Sabih Khan: Sabih serves as an Industry Leader for Public Safety and Justice for Salesforce within the global public sector. In this role, he serves as a subject matter expert for Salesforce and its customers in policing technologies—specifically within the areas of digital transformation, business automation, AI, data analytics, and data management. In addition, he leads Salesforce’s go-to-market strategy for innovative solutions for public safety agencies across the globe.
Tue 11:15 am - 12:15 pm
Government-as-a Service

Strengthening Minnesota Counties Cyber Security Posture

Stacy Kaiser

Ransomware. Phishing. Hacktivism. Solarwinds. Kaseya. Cyber threats are evolving rapidly, and we need to work together and share resources to successfully tackle them. Through a new grant-funded service, available to participating Minnesota counties, port cities and tribes, MNIT Security Operations Center (SOC) team and the Threat and Vulnerability Management Unit (TVMU) are collaborating to offer help in detecting, responding, and remediating new & emerging cyber threats. Learn how to help build a collaboration network throughout the state to quickly detect, prevent, and respond to cyber threats with limited resources. Find out more about the Statewide Security Monitoring Initiative (SSMI) and how to enroll in the program.

About Stacy Kaiser: Stacy has amassed more than two decades of technology experience working for Minnesota, its’ counties, and private companies. She spent more than eight years leading and improving technology for local Minnesota government before taking on a leadership role within the state’s judicial branch. Stacy currently manages the State of Minnesota’s Security Operations Center (SOC) overseeing the state’s efforts to improve Cybersecurity monitoring, and incident management.
Tue 11:15 am - 12:15 pm
Security, Risk Management & Data Privacy

1:00 pm

Plenary Session #1

TBD

More information coming soon.

Tue 1:00 pm - 1:30 pm
General Session

1:45 pm

City of New Ulm Simplifies IT with Hyper-Converged Infrastructure

Jared Pexa

HCI is bringing municipal institutions (governments, government agencies, and other public institutions) into a new era of computing and reshaping IT operations that simplifies management, protects sensitive government data, and helps deliver smart, digital services. In this session, learn how agile, reliable infrastructure can replace traditional networks across any agency, any department, or any system, while driving out the high costs of downtime and system administration.

About Jared Pexa: Jared has spent 10+ years in the IT industry architecting various solutions for customers, specifically in the datacenter practice. Jared was involved very early on, with multiple HCI vendors, as a vendor agnostic resource where he was able to watch the HCI industry mature into what it is today.
Tue 1:45 pm - 2:45 pm
Products or Processes

Effective Dashboard Visual Presentations for Maximum Impact

Michael Krouze, CTO

Dashboarding tools place incredible power in the hands of the business users to create dashboards. This working session will include a demonstration on how to model & present data for maximum impact & comprehension to internal & external users. Explore how agencies can transcend the typical duplication of excel spreadsheets through this new class of tools and take advantage of some of the unique abilities that can bring together disparate data elements into rich visualizations that deliver true insights.

About Michael Krouze: Michael is Charter Solutions’ Chief Technology Officer. He brings to Charter Solutions a broad and deep knowledge of the IT arena from both a technology and business perspective. He is an innovative thinker adept at planning & initiating change, a superb strategist with a solid combination of business & technical acumen, and a hands-on leader skilled in balancing user requirements, corporate objectives, and technology capabilities. Michael has a proven track record in the definition & leadership of IT initiatives for organizations ranging from Fortune 500 to start-ups and non-profits.
Tue 1:45 pm - 2:45 pm
Government-as-a Service

Everyone Needs a Little Automation

Jason Rist

Automation is an invaluable tool. We use it daily to do a variety of things from building our personal workstations, to setting up all matter of demos, to provisioning workshops for the public. Throughout this session, we will explore how to set up and learn basic ansible, while covering multiple examples of enterprise automation.

About Jason Rist: Jason has 20+ years of IT, Engineering, Support, and Testing experience. By asking difficult questions, he looks to find solutions to complex problems for customers.
Tue 1:45 pm - 2:45 pm
Government-as-a Service

Leading Through Change

Jim Hall, Founder, Hallmentum

The world changed in 2020. IT leaders stepped up to transition their organizations from in-person to remote. And now as organizations return to an in-person mode, we still experience change. This panel discussion will explore the challenges faced by different organizations, how to respond to and communicate change effectively, and strategies used to address and lead through change.

About Jim Hall: Jim is an innovative, high-achieving Senior IT Leader with over twenty years' experience in IT Leadership. Jim believes in developing the next generation of IT Leadership, to help IT organizations better respond to the changing technology landscape.
Tue 1:45 pm - 2:45 pm
Workforce & Professional Development

PCI Compliance - Yes, That Includes Governments

Jeff Hall

The PCI DSS has been around for over 15 years, yet government entities still question how it applies to them and why. During this interactive session we will cover the basics of PCI, walk through how it applies and what potential traps could affect your compliance.

About Jeff Hall: Jeff Hall writes the PCI Guru blog (pciguru.blog). He has been in IT for 30+ years and has been conducting PCI assessments since 2006.
Tue 1:45 pm - 2:45 pm
Security, Risk Management & Data Privacy

Reimagining Access to Services with a Government-to-Citizen Identity Cloud

Dean Scontras, Senior Director of Public Sector Sales, Auth0

The COVID-19 pandemic resulted in a massive increase in the number of online citizen identities, credentials, and access points. But as the pandemic subsides, the need for digital identity and secure citizens’ identities shows no signs of subsiding - and securing this “new” digital world becomes exponentially more complex. The ability to meet the ever-growing user expectations for security, privacy, and convenience is an organization’s opportunity to accelerate growth. And because every government organization and agency are unique, they will need an identity cloud that adapts to their needs. In this session, you will learn how to protect your organization, reimagine access to services with a government-to-citizen identity cloud and why it is mission-critical.

About Dean Scontras: Dean is the Senior Director of Public Sector Sales at Auth0, responsible for all public sector initiatives including sales, marketing, partner efforts, and compliance. He is a progressive changemaker of Auth0 for the public sector, pushing to modernize digital citizen services in a frictionless, secure way. Dean has spent the last two decades in public sector sales roles at high-growth cybersecurity and technology companies including Duo Security, MobileIron, and Hewlett-Packard.
Tue 1:45 pm - 2:45 pm
Security, Risk Management & Data Privacy

3:00 pm

Informal Programming #2

Featuring Golden GOVIT Interviews, Hallway Hangout Discussions and Exhibit Hall.

Tue 3:00 pm - 3:30 pm
General Session

3:45 pm

Plenary Session #2

TBD

More information coming soon.

Tue 3:45 pm - 4:15 pm
General Session

November 17th 2021

9:15 am

Welcome & Keynote Featuring George Hawkins

George Hawkins

Public sector agencies are often known to be “conservative” -not in a political sense, but in an unwillingness to take risks and innovate. These agencies, conventional wisdom suggests, are hampered by rigid bureaucracies that are hostile to changing layers of standard procedures. George Hawkins, who transformed the District of Columbia Water and Sewer Authority into DC Water – from an organization resistant to change into an innovative powerhouse – believes that a resistance to change is almost always rooted in understandable principles and practices. He will suggest a simple and practical seven step process to encourage innovation that is founded on understanding the values of an organization, and using them as a motivator for change within a secure process and structure. George will lace his presentation with entertaining stories designed to illustrate key points.

About George Hawkins: George launched his innovation-focused enterprises Moonshot Missions after stepping down as CEO of DC Water, where he served for eleven years. George helps agencies identify and adopt strategies to deliver better service and lower cost.
Wed 9:15 am - 10:15 am
General Session

10:30 am

Informal Programming #3

Featuring Golden GOVIT Interviews, Hallway Hangout Discussions and Exhibit Hall.

Wed 10:30 am - 11:00 am
General Session

11:15 am

Coordinate Care and Deliver Services to Citizens on an Enterprise Platform

Roderick Bremby

Health and human services (HHS), behavioral health and public health agencies are challenged to transform program operations and service delivery to meet the needs of the populations they serve. As agencies move up the human services value curve, they are looking for ways to improve engagement and service, care coordination, reduce costs, and take advantage of innovative solutions that future proof IT investments. Many are considering the benefits of cloud technology and an enterprise platform as they transition off aging legacy systems. Learn how to improve engagement, service, care coordination and reduce costs.

About Roderick Bremby: Rod leads and drives enterprise positioning and solution strategy for the Global Public Sector in the Health and Human Services (HHS) and Social Services markets. He joined Salesforce in 2019 after a 30-year public sector career. From 2003 - 2019, he served as a Cabinet member for 4 Governors while leading two health and human service agencies.
Wed 11:15 am - 12:15 pm
Government-as-a Service

Cross Agency Collaboration - Incident Planning and Disaster Recovery

Dr. Annette Smith

Are you responsible for the cybersecurity of your organization? How do you educate and communicate with the larger community of users across the state that are impacted when there is an incident? Join us to learn how a cross agency group of leaders from Wisconsin have joined together around cybersecurity to provide incident response training for school districts, response to cyber incidents, and ways to implement standards across the state.

About Annette Smith: Dr. Annette Smith, Director of Instructional Technology Services for the WI Department of Public Instruction, has over 30 years of experience in PK-16 education. She has been a teacher, library media specialist, technology director and professor. Her knowledge and passion for education has led her to serve on multiple boards, including as president of the Wisconsin Educational Media Association, International Society for Technology in Education and the Wisconsin Educational Technology Leaders.
Wed 11:15 am - 12:15 pm
Security, Risk Management & Data Privacy

Digital Products - Transform with Success

Ram Krishnan

Whether you code from space, an island or home, you have one mission and vision – to deliver a solution. In the digital world we live in, we must go beyond the space of documents and spreadsheets. We must look at reuse, efficiency and become driven agile. In this session we will discuss how to evolve and build digital products, how to become valued & successful and how to build the next super product.

About Ram Krishnan: Ram is a recognized expert worldwide in the strategy, architecture and implementation of high-performance big data analytics, data warehousing, and business intelligence solutions. He is a visionary data warehouse thought leader, ranked as one of the top data warehouse consultants in the world. He is an independent analyst, writing and speaking at industry leading conferences, user groups and trade publications. He has authored six books, four eBooks, over 430 plus whitepapers, articles, viewpoints and case studies.
Wed 11:15 am - 12:15 pm
Products or Processes

How LinkedIn Learning Can Help Futureproof Your Agency

Latia Youngfountain, Sales Leader, LinkedIn

Find out how LinkedIn Learning and its blend of unique insights, in-demand courses and an engaging platform can help your agency stay current in a rapidly changing world. LinkedIn Learning provides opportunities for all levels of skill and experience at a self-managed pace.

About Latia Youngfountain: Latia serves as a sales leader at LinkedIn, working to empower governments to accelerate the creation of economic opportunity for every member of the workforce. Before joining LinkedIn in 2015, Latia held positions at GE Capital, Synchrony Financial and Aon Risk Solutions. Having a passion for developing others and solving complex problems, Latia has been able to deliver business value to customers across a wide range of industries and sectors.
Wed 11:15 am - 12:15 pm
Workforce & Professional Development

Project Implementation: Making Accessibility a Priority from Start to Finish

Kim Wee, Accessibility Coordinator and Webmaster for MNIT

It’s important to consider accessibility throughout the entire design and development process for seamless integration into web projects. Join the MNIT@Education team as they share how accessibility was incorporated in a project, from beginning to end. Find out how they worked with an external vendor to make sure best practices were applied during accessibility testing and challenges they encountered.

About Kim Wee: Kim is the Accessibility Coordinator and Webmaster for Minnesota IT Services partnering with Education and is a Certified Professional in Web Accessibility (CPWA). She has over 20 years of web experience in design, development, and administration with a focus on web accessibility.
Wed 11:15 am - 12:15 pm
Government-as-a Service

1:00 pm

Plenary Session #3

TBD

More information coming soon.

Wed 1:00 pm - 1:30 pm
General Session

1:45 pm

Best Practices in Building out a PMO - Tips on Right-Sizing for your Enterprise

Joe Perzel, Program Manager

Industry expert panelists discuss project management start up, future readiness, resource & stakeholder management, agile, organizational change management, leadership, strategy, project portfolio management and resource management. The session will cover key themes, moderator questions and audience Q&A.

About Joe Perzel: Joe has been leading projects of all sizes and managing staffs since 1982 in both a corporate and vendor capacity. He has a background in multiple industries such as healthcare, insurance, finance, government, manufacturing, non-profit and education. Presently Joe is President, JPerzel Inc. and a Program Manager at Surescripts LLC. Previously he has held leadership positions at Cargill, Thomson Reuters, MN Workers Compensation Bureau and International Multifoods. Joe has been speaking since 2002 on topics ranging from project management, leadership, strategy, negotiations/sales.
Wed 1:45 pm - 2:45 pm
Workforce & Professional Development

Delivering a SaaS Cloud-based Application in the Age of Information Warfare

Stefanie Horvath, CBTO, MBCC

Through case study presentations, this session will explore SaaS cloud-based applications in the age of Information Warfare. Attendees will leave with an understanding of how to assess cloud-based application vendors, how to incorporate security standards into project planning and the important roles and skillsets needed for cloud-based application projects.

About Stefanie Horvath: Stefanie serves as the Chief Business Technology Officer (CBTO) for the Minnesota Boards, Councils, and Commissions (MBCC). Prior to joining MNIT, Stefanie was the Chief Information Officer for the Department of Military Affairs. She concurrently serves in the Army National Guard, assigned to USCYBERCOM. She holds two master's degrees - Military Strategic Studies from the United States Army War College and Cybersecurity from EC-Council University.
Wed 1:45 pm - 2:45 pm
Government-as-a Service

Digital First Approach to Licensing, Permitting, and Inspections

Geo George, Salesforce

State and local government agencies sit at the intersection of a community’s economic vitality and safety of its residents. It is imperative for regulatory agencies to modernize business and community development through a citizen-centric digital first approach. Hear how State and Local government leaders are leveraging a cloud platform solution to enable effective citizen self-service, streamline back-end processes, and increase efficiencies of the end-to-end licensing, permitting and inspections (LPI) process.

About Geo George: Geo joined the Salesforce Public Sector team in January 2014. Geo is focused on helping customers achieve breakthrough digital transformation results by effectively capitalizing on the innovation available through the Salesforce platform. He is responsible for leading the development of the vertical go-to-market execution strategy and managing the success of the Public Sector Industry solutions.
Wed 1:45 pm - 2:45 pm
Government-as-a Service

Ensuring Employee and Visitor Emergency Communications Through DAS

Phil Leaf, Distributed Antenna Solutions Architect, Parallel

In this presentation, we'll explore strategies for using distributed antenna systems (DAS) to ensure adequate connectivity for operations and safety. Specifically, we’ll discuss how DAS can be used to bridge WiFi and cellular macro (outdoor) coverage as well as how institutions are justifying the capital investment from both a safety and employee/visitor/student satisfaction. Using examples, we'll also dive into specifics associated with quantifying cellular and code-mandated public safety coverage, navigate carrier negotiations, recognize how high-efficiency construction materials impact coverage and what you need to know about 5G.

About Phil Leaf: Phil is Parallel’s Distributed Antenna Solutions Architect responsible for overseeing the DAS team from assessment to delivery. Phil has a keen knowledge of the complexities of wireless systems and is curious for better DAS solutions from large stadiums to small office buildings.
Wed 1:45 pm - 2:45 pm
Security, Risk Management & Data Privacy

Managing a Thriving Hybrid Team

Dr. Janel Anderson, Founder, Working Conversations, LLC

The pandemic has forever changed how we work. There are now more options to consider, more complexities, and more ambiguity as we navigate supervising employees. As some staff go back to the office full-time, some remain working from home full-time, and many whose work assignments will cross over the two environments, one thing remains certain: you need an engaged and motivated workforce. This session offers techniques to help you transition into a hybrid environment that will set you and your team members up for success. Whatever the exact circumstances may be in your department or agency, you will leave this session better prepared to lead your team in these unprecedented times.

About Janel Anderson: Dr. Janel Anderson is the founder of Working Conversations, LLC, a keynote speaker, author and trainer. Her company helps organizations focus on creating clear & transparent communication and an extraordinary culture. Part professor, part coach, part comedian, she offers practical strategies that can be implemented immediately, while making the audience laugh while they learn. Her client base spans technology, medical, and government sectors, with state government making up the largest sector.
Wed 1:45 pm - 2:45 pm
Workforce & Professional Development

Product Ownership, Delivery Teams and the Product Roadmap

Jeremy Mann

The contemporary roadmap is designed around the evolution of a product based on prioritized initiatives. Product owners are often charged with conceptualizing the product roadmap for leadership communication and a stabilized delivery of value over time. This session will discuss the product ownership role & interactions on a team and will clarify the use of a roadmap as a central artifact for product communications.

About Jeremy Mann: Jeremy is passionate in the business analyst community and has been a practitioner in software development, retail, ecommerce, supply chain, healthcare, marketing, law and manufacturing business domains. He is an active coach & team leader within projects and actively promotes transformative business practices in an ever-changing industry landscape. As a consultant, he works with LogiSolve, LLC promoting agility and BA capabilities and has been an active presenter as a CBAP in the BA community.
Wed 1:45 pm - 2:45 pm
Products or Processes

The Art of Persuasion: How to Persuade Your Audience – Part One

George Hawkins

In part one of this two-part session, George Hawkins will present concepts from his “Persuasion Curriculum” on how to gain the support of an audience. He will demonstrate how diligent preparation can help you overcome challenges associated with persuading an audience – no matter how big or small, friendly or hostile, informed or not. Through entertaining stories, he will illustrate key points, and participants will leave with a copy of the curriculum to practice from on their own time.

About George Hawkins: George launched his innovation-focused enterprises Moonshot Missions after stepping down as CEO of DC Water, where he served for eleven years. George helps agencies identify and adopt strategies to deliver better service and lower cost.
Wed 1:45 pm - 2:45 pm
Workforce & Professional Development

3:00 pm

Informal Programming #4

Featuring Golden GOVIT Interviews, Hallway Hangout Discussions and Exhibit Hall.

Wed 3:00 pm - 3:30 pm
General Session

3:45 pm

Plenary Session #4

TBD

More information coming soon.

Wed 3:45 pm - 4:15 pm
General Session

November 18th 2021

9:00 am

Welcome & Opening Comments

Kick-off the day

Thu 9:00 am - 9:15 am
General Session

9:15 am

AI Powered Automation - Start with Robotic Process Automation (RPA)

Rene Brito

Robotic process automation (RPA) is often a gateway to introducing automation and gain business benefits at low cost with near-zero risk. RPA is particularly appealing where IT resources and budgets are limited, or for working with back-end applications that lack good APIs and would be difficult to automate without significant change to your systems. But to deploy RPA wisely, it helps to understand the technology’s benefits and limitations, how to expand its evolving capabilities and the value it brings. This discussion will focus on education on how to get started, what process or task are best suited for RPA, common pitfalls and additional capabilities that can be added to RPA to improve efficiency.

About Rene Brito: Rene helps public sector clients better serve constituents by applying automation to change how work is done.
Thu 9:15 am - 10:15 am
Products or Processes

How to Facilitate a Retrospective

Stephanie Ahles

Have you been asked to conduct a project retrospective and are unsure of where to start? Or are you a new Scrum Master and unsure of what goes into facilitating sprint retrospectives? If you answered yes, this workshop is for you. This interactive workshop will provide you with a proven approach to preparing productive project retrospectives – especially in a virtual environment.

About Stephanie Ahles: Stephanie has more than 20 years' experience in county government. She specializes in leadership and organizational development, change and project management and strategic planning. She is a co-creator and trainer of HUE Methods, a certified ToP trainer & facilitator, a certified Scrum Master, and an accredited Lumina Practitioner.
Thu 9:15 am - 10:15 am
Products or Processes

Human-centered Design for Inclusive and Empathetic Resident Services

Gorham Palmer, IBM

Human centered design offers a powerful mechanism to bring an outside-in perspective that builds alignment while accelerating progress toward meaningful outcomes. Engage in an interactive discussion about how these practices can not only help envision a future state desirable to your residents, but how they can be used to build on successful practices and capabilities in place today that are essential for demonstrating rapid results. We explore keys that make Enterprise Design Thinking successful, provide examples of the framework in action, and work with participants to develop their own ideas around key priorities for human-centered design. Participants will leave with pathways to continue their journey applying this framework to solve complex problems that will provide the foundation for more equitable, inclusive, and empathetic government services.

About Gorham Palmer: Gorham is an IBM Distinguished Designer leading IBM’s UX practice in North America. For over 25 years he has been fusing systems thinking with design craft to solve big, challenging, ambiguous problems. He draws on his experience as an illustrator, designer, and design thinker in creative services and customer experience consulting to deliver customer experience strategy, creative and brand strategy, conceptual problem-solving, organizational design transformation, and compelling creative execution in both traditional and digital media.
Thu 9:15 am - 10:15 am
Government-as-a Service

Mentoring and Inspiring Others

Sue Wallace

This, practical, hands-on session will inspire those interested in mentoring or being a mentee by providing insight on the various types of mentoring. Attendees will gain skills to conduct their own mentoring initiative and find out about three different mentoring options.

About Sue Wallace: Sue has been working under the CompTIA umbrella of organizations since 2015 focusing on building access to high quality technical training for people with a dream of a career in tech and a passion to pursue it. Ms. Wallace started her professional career in the IT industry and moved on to spend nearly 14 years in nonprofit workforce development before joining CompTIA’s workforce charity, Creating IT Futures.
Thu 9:15 am - 10:15 am
Workforce & Professional Development

The Future of Video Surveillance

Mark Bonde

As surveillance technologies have continued to evolve, the uses and applications for these technologies continues to grow. This presentation will highlight the current security market, specific technology advances, camera, and video system vulnerabilities, and provide examples of how organizations are utilizing surveillance video to strengthen security & provide added visibility across their buildings.

About Mark Bonde: Mark has more than 12 years’ experience in the physical security market, working in the past in channel development and as a direct sales account manager. His background includes a unique understanding of the physical security marketplace and track record to developing long-term relationships.
Thu 9:15 am - 10:15 am
Security, Risk Management & Data Privacy

Working Together: Deaf and Hearing People

Donna Lange, Center Director and PI, DeafTEC

This presentation is intended to raise awareness of deaf & hard-of-hearing individuals as qualified IT professionals and ease the sometimes awkwardness that arises around discussions about disabilities. It is designed to help attendees develop the sensitivity & skills to communicate effectively with deaf & hard-of-hearing co-workers, enable deaf & hearing colleagues to work together more productively, and assist in fostering a workplace culture of diversity & inclusion. Through interactive activities and specially designed materials, this presentation will create a fun, comfortable, and engaging atmosphere.

About Donna Lange: Donna is the Center Director and PI for the DeafTEC: Technological Education Center for the Deaf and Hard-of-Hearing Students, an NSF Advanced Technological Education National Resource Center (award # 1902474). DeafTEC was established in 2011 at the National Technical Institute for the Deaf (NTID), one of the nine colleges of the Rochester Institute of Technology (RIT) in Rochester, NY. The Center serves as a national resource for high schools and community colleges that educate deaf and hard-of-hearing students in STEM-related programs and for employers hiring deaf and hard-of-hearing individuals. The goal of DeafTEC is to increase the number of deaf and hard-of-hearing individuals in highly skilled STEM jobs where they are currently underrepresented and underutilized.
Thu 9:15 am - 10:15 am
Government-as-a Service

10:30 am

Advancing IT Modernization through Road Mapping

Tyrone Spratt, CBTO, MN Dept. of Agriculture, Labor and Industry

The Minnesota Department of Agriculture (MDA) has begun an initiative to improve processes used to serve customers and constituents to increase effectiveness. Focused on service delivery and user experience, how has MDA positioned itself to deliver a better experience for its stakeholders? Engage in a conversation about using Business and Technical architecture principles to bring strategic plans alive with an actionable Capabilities RoadMap.

About Tyrone Spratt: Tyrone is the Chief Business Technology Officer supporting Minnesota departments of Agriculture, Labor and Industry and the Board of Animal Health. Tyrone leads a team of 50 technologists driving modernization through application and infrastructure digital transformation.
Thu 10:30 am - 11:30 am
Products or Processes

Power at Work

Denise Moreland, Consultant, Lifeguidesllc.com

Human relationships are negotiations of power. Everyone has the capacity to improve their relationships by improving their ability to negotiate power effectively. This workshop will examine different types of power, understand their impacts, and learn how to leverage each to improve relationships both personally and professionally.

About Denise Moreland: Denise is a consultant, LifeGuides, LLC, and author working primarily with state and local government. Having spent 30+ years as a public servant, she understands the pressures, frustrations, rewards, and opportunities of working for the implementation arm of democracy. She challenges leaders and employees to question the rules to transform the culture.
Thu 10:30 am - 11:30 am
Workforce & Professional Development

Techniques to Secure Public Cloud Deployments

Mike Mahurin, Senior Security Solutions Architect, ConvergeOne

Infrastructure as a Service (IaaS) cloud deployments implement new technical security requirements which must be addressed to provide a secure environment. This session will review open-source tools and native cloud services that can be used to assess cloud infrastructure technical risk. It will also present techniques that can be applied to mitigate common cloud vulnerabilities, optimize cloud security and cover key cloud providers. Examples and lessons learned from the ConvergeOne security practice will be presented.

About Mike Mahurin: Mike is a Senior Security Solutions Architect at ConvergeOne. He has been in the IT field for over 20 years with 19 of those focused on enterprise information security for government, manufacturing, and financial services sectors. He currently supports advanced security consulting services across the United States with including Cloud Risk Management, Vulnerability Management, and Security Program Development. He holds numerous certifications including CISSP, CCSP, CISA, CISM, GCIA, and GPEN.
Thu 10:30 am - 11:30 am
Security, Risk Management & Data Privacy

The Art of Persuasion: How to Persuade Your Audience – Part Two

In this second part of George’s two-part session on public persuasion, we will walk through specific scenarios using the concepts outlined in Part One. George will share some scenarios to discuss, but you are invited to bring examples from your work or situation!  This is a great opportunity in a safe and supportive environment to get feedback and learn from your peers. Join George for this interactive session and learn how you can be more persuasive.

About George Hawkins: George launched his innovation-focused enterprises Moonshot Missions after stepping down as CEO of DC Water, where he served for eleven years. George helps agencies identify and adopt strategies to deliver better service and lower cost.
Thu 10:30 am - 11:30 am
Workforce & Professional Development

12:00 pm

CIO Remarks / Panel Discussion

Thu 12:00 pm - 1:00 pm
General Session

1:00 pm

Golden GOVIT / Prize / Closing Remarks

Thu 1:00 pm - 1:30 pm
General Session

REGISTRATION

Why Attend?

  • We have been in the game with you for 40 years, making the Government IT Symposium one of the nation’s longest-running government IT events.
  • Connect with like-minded government IT professionals from a wide variety of settings and locations to gain insights and new ideas.
  • Elevate Your Game with cutting edge content, developed and presented by government IT professionals and their solution partners.
  • Over 60 hours of content – both in-person and virtual, with access to all recorded content after the event.

COST:

$200/pp

In-Person Pre-Conference

$300/pp

Three-Day Virtual

$400/pp

Pre-Con + Three-Day Virtual

As technology partners, we know you’ll appreciate that we’re using innovation and technology to continue to convene and connect people in meaningful ways via a high-tech, interactive virtual environment!
We’ve taken time to curate innovative benefits, as well as state-of-the-art virtual conference technology which will bring more visibility, engagement opportunities and overall value for your investment. Check out the opportunities below! 
To learn more and  discuss the best opportunities for you, contact Christopher Kohn, ckohn@fusionlp.org.

Speed Networking Is Back!

Speed Networking is a great opportunity for your company to connect with several influential and knowledgeable government IT leaders/decision-makers. Each sponsoring company is invited to send up to two representatives to this event, and will have time with government IT representatives to introduce themselves, ask questions and gather information. Speed Networking will take place during the in-person Pre-conference on Monday, November 15 from 3:00 – 4:30pm at the RiverCentre.

 

Our Current Government IT Official Lineup Includes*:

Matthew Zaruba

Matthew Zaruba

Enterprise IT Specialist, City of Rochester, MN

Jeff Nyberg

Jeff Nyberg

CIO, MNIT

Glen Gilbertson

Glen Gilbertson

CIO, Hennepin County

Bernie Gulachek

Bernie Gulachek

CIO, University of Minnesota

Tyrone Spratt

Tyrone Spratt

CBTO, MNIT - MN Dept. of Agriculture

*Representatives subject to change. Current as of 8/31/2021.

2021 SPONSORS

PINNACLE

Microsoft

DIAMOND

IBM Red Hat Logo

PLATINUM

Amazon Web Services
Rubrik Sled Logo

GOLD

Intsights Logo
dynatrace logo
Software AG Logo

PRE-CONFERENCE

Orange kinetic data logo

OTHER OPPORTUNITIES

Check out our other events for government IT professionals.

Encore Experience

Live, virtual sessions FREE of charge for government IT professionals.

Next Up: September 30th
The Changing Focus of IT Leaders

IT Certification Programs

Learn more about first-class technology leadership certifications for government CIOs, digital service professionals and those seeking to obtain a certification in government technology leadership!

About Fusion Learning Partners

From learning opportunities and events to organizational development and collaborative initiatives, Fusion exists to strengthen and transform the communities where we work, live, and thrive.

Because Innovation Begins with Learning.

2021 Steering Committee

Alex Hepp, City of Hopkins
Chad Kummerow, Microsoft
Corey Tramm, Sourcewell Tech
Dave Andrews, Minnesota State Services for the Blind – DEED
David Berthiaume, Minnesota IT Services
Glen Gilbertson, Hennepin County
Jason Greninger, City of Rogers
Jay Wyant, Minnesota IT Services

Jim Hall, Hallmentum
Joel Pingel, Google
Lisa Meredith, Minnesota Counties Computer Cooperative
Matt Bailey, IBM
Melissa Reeder, League of Minnesota Cities
Renee Heinbuch, Washington County/MNCITLA
Sue Wallace, CompTIA Tech