Preparing for the new normal, which is Hybrid

Thalia Hooker, Ph.D.

The pandemic created an unplanned Proof-of-Concept and a test of governments’ emergency preparedness and highlighted many technological weaknesses. In this session, Dr. Hooker will discuss the top ten lessons learned during the pandemic for governmental organizations and their future implications. She will then discuss the five imperatives for government organizations for the new normal, which is hybrid, and how it will prepare them for future pandemics.

About Thalia Hooker: Dr. Hooker is an innovative Thought Leader dedicated to customer success with over 20 years of experience in IT. She works across IBM and complex customer organizations with their technology strategy and recommends solutions that solve customer needs while bringing the right IBM capabilities to bear, whether software, hardware, and/or services.
Wed 1:00 pm - 1:30 pm
General Session