Advancing IT Modernization through Road Mapping
Tyrone Spratt, CBTO, MN Dept. of Agriculture, Labor and Industry
The Minnesota Department of Agriculture (MDA) has begun an initiative to improve processes used to serve customers and constituents to increase effectiveness. Focused on service delivery and user experience, how has MDA positioned itself to deliver a better experience for its stakeholders? Engage in a conversation about using Business and Technical architecture principles to bring strategic plans alive with an actionable Capabilities RoadMap.