Pandemic Response and Cloud Technologies
Joseph Pugh, Development, Data and Initiatives Manger, MNIT
MNIT partnering with the Minnesota Department of Health (MDH) created over 50+ IT systems and artifacts in support of the COVID-19 pandemic response. Most of these efforts extended various cloud services for rapid development and implementation of modern, scalable, and robust solutions. Find out how cloud technology has matured and altered the business landscape at MDH; creating technology in an extremely high-pressure environment; and how MNIT & MDH overcame organizational inertia to implement effective solutions. Hear about successes such as: the deployment of 20+ call centers serving thousands of agents, the introduction of Data Lakes and a successful Salesforce implementation. Also hear cautions on architecting on the fly, rapid system development, financial boom & bust, and how MNIT & MDH attempted to control the resulting chaos.