This blog is a repost from American City & Country Written by Dr. Alan R. Shark.

To anyone outside of tech, the term ERP might suggest something akin to ESP—extra sensory perception. Whether ERP is a noun, verb or adjective, the acronym represents an arduous but necessary process that should lead to improved business performance. A recent group of tech managers were asked to define ERP, and perhaps it came as no surprise that most were uncertain what ERP stood for and there was no one definition that they could agree upon. Enterprise resource planning (ERP) would be easier to explain if it were a continuous process. Instead, state and local governments embark on an ERP process every three to seven years when someone determines it is time for a new and comprehensive administrative support system. Understanding the challenges inherent in ERP implementation is key to success. Conversely, ignoring the well-known challenges to successful ERP adoption is a recipe for failure. Of ERPs three letters, there is universal agreement that the “P” for planning is by far the most important focus of attention—but as a project or a program?

ERP systems are complex software solutions designed to integrate and manage various business functions and processes within an organization. While ERP systems offer numerous benefits, some staff may become frustrated by its challenges, challenges that may be minimized or avoided with careful planning. Potential ERP challenges include…

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